McDonalds employee

A McDonald’s worker was fired for taunting a drive-thru customer who simply asked her for extra ketchup.

The employee at a McDonald’s franchise in Charlotte, N.C. was fired after the customer, Wendy Rios, uploaded the video to Facebook on Sept. 9.

Rios began recording the verbal altercation when the worker slammed shut the drive-thru window and flipped her middle finger at her.

http://www.nydailynews.com/news/national/mcdonald-employee-fired-racist-remarks-article-1.3493018

When Rios insisted that she “do it again with the window open”, the employee opened the window and told Rios to “get the f-ck on.”

The employee continued taunting the customer by repeatedly asking her, “Can you say Donald Trump?”

“Can you spell deportation?”

The Facebook video has been shared over 500,000 times.





  • Toni ToniToni

    Good her ignorant tail deserved to be FIRED. Idiot!

  • Phillybruh

    What prompted the middle finger, more had to be said than extra ketchup please.

  • Cali

    She’s a smart one

  • Scorpiess

    People still eat fast food?? Seriously that server should be fired. No need at all for that altercation

  • WutizaGRANNY!

    Bet money she was taunting that worker first..

  • T865!

    Can you spell unemployed?

  • Ryan

    Welp, there’s always Wendy’s. Or Taco Bell. Or Checkers. Anyway, speaking of trump, there’s now a total of six seats that have flipped from republican to Democrat, including in the traditional red state of Oklahoma. Interesting.

  • WutizaGRANNY!
  • Tay Gee

    There’s more to this story.

  • INDUSTRY GURU

    Sanda about to get yall going, lol lol. I can see Sandra now, sitting behind her desk at home laughing at the comments

  • Karen Brady

    They wear green shirts at Mickey’D’s? I haven’t been to one in yeearrrrsss.

  • Rayne

    Who stil eating Mcbullshit anyway??

  • Karen Brady

    This is dumb but lol @ “get the f-ck on.” I love that phrase.

  • Karen Brady

    REALLY!!!

  • http://thedevereauxshow.com/ Ms.Devereaux

    Right she cranked that lady up then started recording !!!

  • Tay Gee

    Exactly, just like the new season of AHS, lol.

  • You Could Never

    The lady was out of line. I can tell she was TRYING to make a scene. I think its more to it than when the camera started rolling. And she WAS holding up Kesha’s (the MANAGER) damn drive thru line. When in fast food they have a response time. Get outta here lady. SCRAM.

  • dontgetblocked

    Six seats? Do you mean states? Hmmmm. This is the same thinking Clinton voters thought until election night. Keep hope alive…I guess.

  • http://thedevereauxshow.com/ Ms.Devereaux

    These cameras are a gift and a curse these days folks will start sh** and start recording your reaction then cry victim!!! However the employee should have remained professional and told her one moment while I get someone else to assist you!

  • klwbaby

    While I think there is more to the story, sometimes when I ask for salt, they look like I’m asking them to go to the underground mining factory to get it. And before anyone says it, I know salt is bad for me??.

  • http://thedevereauxshow.com/ Ms.Devereaux

    ???

  • Ain’t Misbehavin

    Right! she was still lingering and repeating herself even after the manager consoled her.

  • You Could Never

    Seats, flip the voting district, which can possibly flip the makeup of the overall state from Rep. to Dem. Much shit as you talk about politics I would expect you to have know this.

    http://www.huffingtonpost.com/entry/democrats-win-two-elections_us_59250144e4b0ec129d3082d0

  • Ni Ni

    Asking for more ketchup is a no-no at
    food joints ?. Ole girl gone be at Church’s working next week. Fast food workers & folks that get fired all the time can get a job quicker than anybody.

  • Ms.Vanilla

    The driver was taunting her as well.

  • You Could Never

    This is why CFA asks you what kind of sauce you want WHEN you order. This is why Dunkin asks you how many creams and sugars in your coffee when you order. They dont want you getting to the window, getting your food and doing stuff like honking the horn like can I have some ketchup? Its pure signs now that tell you to request condiments when you order.

  • Dowoop

    Yup…There’s this one chick i know that is always getting jobs but she refuses to stay and work.

  • You Could Never

    *known

  • Ms.Vanilla

    Exactly. She told her to open the window and say it again so she clearly was confrontational as well. Doesn’t excuse the worker but still.

  • Ms.Vanilla

    Damn girl why didn’t you just edit your statement?…lol

  • Evillene

    so ignorant! why is someone working at McDonald’s taunting anyone about anything? I am not even sure that what they serve at McDonald’s qualifies a ‘food.’ just hand her some packets of 5 year synthetic ketchup and keep it moving. why the f*ck would she invoke Trump’s name? she deserves to be fired — and yes, I will shade her when I see her at the Church’s drive-thru window next week.

  • Ni Ni

    When i was at my part time gig earlier this year, a yt girl was fired for stealing money. I went the dollar general the other day and she’s behind the counter.

  • Elevated Soul

    These fools are losing their jobs over their ignorance towards President Trump.

  • Blaque Mahogany

    I have to take back what I said about Tyrese. He is truly annoying. I cannot.

  • Phillybruh

    lol

  • Capricornlady

    I thought getting sweet & sour sauces at the china restaurants was hard!!! geesh!

  • HIS4EVA

    oh please! not to worried about that lady just like she is not worried if it happened to an AA. really move ur ass on and never give ur money to that particular location… NEXT!

  • Yardgirl

    I asked for a packet of hot sauce at Popeye’s and the chick at the drive through said that my chicken order did not come with hot sauce. Whet?? She was adamant so I basted them on Yelp lol.

  • You Could Never

    I did Einstein. But unless YOU and others already in here hit refresh guess whatchu see? Bye Ms. CaramelMochaVaniller

  • HIS4EVA

    cus that is where she will be

  • HIS4EVA

    yupp. that lady wasted her own time

  • Yardgirl

    White privilege at it’s best. SMH.

  • HIS4EVA

    agreed!

  • pure_rachet

    Lost her job over some ketchup that ain’t eem belong to her

  • I want to be free

    lmao…

  • Ni Ni

    Man those people are the worst. They own a bar here. Years ago, me and a friend went for drinks. They got mad cause i wouldn’t tip and chewed me out. I didn’t have much money; i just wanted to drank ?.

  • HIS4EVA

    i doubt that woman gave a dang about that job!

  • Phillybruh

    They charge 5cent for that xtra ketchup and they count it.

  • HIS4EVA

    that lady looking for a payday or 5 minutes

  • Ni Ni

    Smdh, they just need to stop having condiments altogether if they gone act a fool about it.

  • You Could Never

    I mean damn really is me correcting myself worth a response?

  • Yardgirl

    Exactly!!

  • I want to be free

    Nope and Nope and Nope. Waste of font if you ask me. I knew why you did it that way and it’s exactly like you said. I do not refresh all the time.

  • Mr.LeBrickJames

    Let’s hope she doesn’t have kids. How do you explain to your kids that you got fired over not wanting to give somebody some free ketchup? smh
    #sodumb

  • JV

    I always have to ask for condiments :-/

  • Pamela

    She was simply having a bad day, as we all do. Ain’t nothing wrong with that. /s

  • Cocoa Rose

    What ignorance. Job numbers are falling, just like under Obama. They all suckkkk.

  • Pamela

    It’s called being loyal to your employer, making sure “massa” saves money by not having to spend too much on damn ketchtup.

  • Nathan Hastings

    The manager counts the packets.

  • E-VannaRootsAllEvil

    That must have been a helluva bad day

  • E-VannaRootsAllEvil

    This made me laugh

  • I want to be free

    I know exactly where this McDonald’s is and it is a place with a large population of Hispanics. I wonder if others are treated like this?

  • JV

    Nothing like a good, petty comments section argument to make the day fly

  • RealGzOnly

    How would u know what she would be worried about! Save your ignorance for th toilet!! Let’s just hope for your sake you don’t get treated that way period no matter your race or gender…I wouldn’t doubt you wouldn’t take the same action!! Oh please!! Wait you probably would be the one to act like that big green heifer judging by your attitude!! ? Never mind…..

  • RealGzOnly

    Girl bye!!! You don’t work in customer service and think because your having a bad day you can take it out on someone that’s helping you pay your bills!! No customers No pay check!! Humble yourself and be grateful that u have a job to pay your billls!! Big bish probably mad she couldn’t go sit her lazy butt down somewhere and have a Big Mac!!

  • HIS4EVA

    I wouldn’t waste my time with her, kesha or U. Good day.

  • Ryan

    Two of the elections week yesterday. Google it. And oh look, obvious troll goes bringing up Clinton. Again. GTFOH. https://uploads.disquscdn.com/images/e9fa9a36ed1b67c8e145427f0443e01484ab77b20dd820781ca67aff36ace434.png

  • Ryan

    Expect them to know it? You give certain people too much credit. I wouldn’t expect a dog to know calculus.

  • klwbaby

    Sometimes they wear different shirts for the holidays or if they have a new item they want to promote.

  • Liah

    My apologizes…But I laughed…She”ll go to the Burger King down the street…

    And for the record…Hispanics call us out of our name as well…##REALTALK

  • Ozad

    yall dont know it yet, Trump going to start deporting Blacks next

  • Monique B

    This is funny azz hell, if the roles was reverse it wouldn’t be that serious so please.

  • Monique B

    EXACTLY, B/C TRUMP IS CUTTING DACA. LOL

  • Karen Brady

    This is why I love Taco Bell. They give you plenty of hot sauce packets without you even having to ask. * ahh, the simple things in life *

  • https://twitter.com/Chicagowise Chicagowise

    Anyone who thinks fast food workers deserve a penny over minimum wage, needs their head examined.

    A few years ago, I almost stuffed a short, cripple Mexican Muppet in a trash can! The b@st@rd tried to intentionally mop over my shoes while I was sitting in the dinning area.

    Honestly, I can’t remember the last time I had good customer service in a fast food joint. They give minimum wage service and they deserve minimum wage pay.

  • Quitedeliteful

    What a dumb broad… I guess she doesn’t need her job or maybe Wendy’s is hiring and she already had a hook-up there. You ask for ketchup and have to endure a racist rant from this big baboon looking chick?!?!?

  • Marlika

    Please this is only the Spanish chicks side of the story. Where she decided to start recording. Who know WTF really happened. ??????

  • SumthinSweeter

    How Sway? Unless you mean Africans straight from the motherland and not the generations upon generations of black AMERICANS who are descendant’s of from slavery.

  • Quitedeliteful

    LOLLOLLOL!!!!!!!!

  • Quitedeliteful

    Yup! She prolly gets tears in her eyes from cracking up at the comments in the rose garden!!!

  • https://twitter.com/Chicagowise Chicagowise

    The last time I went to McDonald’s, there was a ketchup dispenser in the dinning area. Customers were allowed to get as much ketchup as they wanted. Why would their be a different policy at the drive thru?

  • https://twitter.com/Chicagowise Chicagowise

    I got food poisoning from Church’s! ?

  • hottlanta

    Can you say WEIGHT WATCHERS. Can you say DUMB. Like Dump is gonna give her a job even though he just hired a guy over NASA with no experience. He already has one Omarosa in office she sho ain’t gonna put a black McDonald’s worker in the White House next to him. I wanna see will there be any other Republican giving her a job and come to her rescue since they love black folks sooooo much.

  • http://thedevereauxshow.com/ Ms.Devereaux

    ???she most loosely said fu** this job!! I’m mf tide ??

  • RICHIE_RICH

    How so? If that’s the case he will have to deport himself

  • RICHIE_RICH

    All the time

  • RICHIE_RICH

    It’s always 3 side to a story!!!!

  • MythCalledLove

    Damn technology..lol Now she is outta work DAMN! Can you say FIRED?! The lady didnt hv to report her damn just drive the hell off.

  • dontgetblocked

    As I said yesterday during the Pizza Hut story, failure led her to Mickey Dee’s and failure got her fired. I’m sure this woman has a felony record and she won’t be able to collect unemployment. Don’t worry, she’s got about four to five kids to feed and there’s always welfare. This is how this type of person makes her way through life. Keeping it real even if it means no job.

  • Alicia.Ashe

    Yes they do idiot

  • MythCalledLove

    Funny I just read in Forbes they said most of his supporters are at the lower income level and will not see any improvement in jobs,wages, or housing.

  • SolEK Ennis-Klyczek

    Can you say fired? Can you say unemployed? ?

  • dontgetblocked

    How do you explain to your kids that you work the drive-through window at Mickey Dee’s? And you know she has kids…one or two probably work at Mickey Dee’s as well.

  • MythCalledLove

    Can’t find good customer service anywhere. Some act like your bothering them, they don’t even say hi or lookup. They just ring it up and hand you your bags.

  • `·.·? Mrs (Asexual) Elmo ?·.·´

    Did her employment dieds?

  • `·.·? Mrs (Asexual) Elmo ?·.·´

    Uncle Thomas lost her job?

  • Saphistication

    Sad video… think she was offended because she probably at some point was illegally here… “I have my papers” means I’m not a citizen or a green card holder.

  • MythCalledLove

    Where the hell to?? I’m binging on The Outer Limits on Netflix the one filmed in the 90’s early 2001. Those episodes make you wonder. But he aint sending no one no place. If he was he needs to deport those MS13’s (?).

  • MythCalledLove

    His wife..lol seriously though I hv dual citizenship. If he deported blacks he would hv a hard time if you believe in the results from My 23& me. He will just do what spin a wheel and wherever it lands is where you go..lol

  • MythCalledLove

    Like at 7-11. They need to keep count of the slurpee cups?! I dropped one and was about to throw it away the lady was like NO NO I need the cup & lid!. I said well its in the trash just make sure you remember that before you throw the trash out.

  • Jahnée Gill Mr.Eddie Murphy

    It blocked me for calling it out for being both Vanilla and Caramel. ?

  • MythCalledLove

    Every time I go to a Chinese takeout they give you 1 napkin & 1 soy sauce. But there are folks I know that have a field day they take straws, the napkin& utensil packs. Handful of ketchup, sugar.. No lie my aunt took the damn salt & pepper shaker. I’m driving she shaking salt on her fries. She looks at me like WHAT?!

  • MythCalledLove

    I can just see someone filling up a bottle they brought from home. Telling the person with them “Cover me cover me”

  • MythCalledLove

    Fill out the survey online better yet Tweet about it. I did when they gave me cold fries, chicken sandwich was thrown together. I asked for no mayo they put it on. When I went back to ask them to fix it I checked and looked like they just wiped it off. They always give me a hard time but I usually just move on. But that time I filled out the survey. I received 2 coupons for a free sandwich meal, 2 for free desert, and 2 for free breakfast sandwich or meal. I made sure to tweet about how it was resolved. But with social media alot of places know they don’t want or need the bad reputation.

  • MythCalledLove

    And hv a sign that say cash only for purchases under 10.00.

  • Yardgirl

    Good for you! Hit them where it hurts!!

  • https://twitter.com/Chicagowise Chicagowise

    Wait! You just gave me an idea! ?

  • country57

    Exactly!!

  • Ms.Vanilla

    Sorry. No, I didn’t refresh but telling me to refresh would have been nicer especially since my comment was all in fun… No shade here.

  • Akhenaton

    she bounced back she got a job at kfc

  • https://twitter.com/Chicagowise Chicagowise

    I have walked out of places over bad service. I refuse to give my money to people who treat me like an inconvenience.

  • Karen Brady

    lmaooo. for real?

  • Karen Brady

    that is funny

  • Karen Brady

    I HOLLERED at your second sentence. I had to stop reading to say this. Now going to finish.:-)

  • Karen Brady

    okay… I like green! 🙂

  • https://twitter.com/Chicagowise Chicagowise

    Maybe I should quit my day job! ?

  • Lolo

    Where?

  • NicoleZee

    I’m not understanding. Seems like the customer was taunting the employee. Where is the video and audio BEFORE the customer pulled up to the window??? People need to QUIT eating fast food and then complaining about the service, it’s fast food!!! It’s nasty shit that is more than likely not even safe or good enough to eat. I really wish fast food would end. I stopped eating that nasty crap long time ago mainly due to food allergies and most of it is disgusting anyway. Most people that work in customer service have horrific attitudes but some of the customers are rude as f*ck too. The door swings BOTH ways!!!

  • Akhenaton

    yep

  • NicoleZee

    It’s not just fast food. Anywhere there is customer service, it will probably be horrible. Delta Airlines, Walmart, Target, Kroger, etc. have some of the worst customer service I have ever experienced in my entire life. If I walk into a store and someone is rude to me, I am rude right back! I’m nice, but don’t push your luck and piss me off when I haven’t done anything to you. Kindness and humility are out the window with most folks today but still go a long way in my book. Most of these companies should be ashamed of themselves. They make billions of dollars annually but can’t seem to hire decent kind people with pleasant attitudes, mainly because these companies treat employees like shit and don’t want to pay them anything. Sad, just sad. How can you expect an employee to treat customers well when you pay them minimum wage??? Hell, even $15 an hour isn’t enough to live off of with the rising cost of living. Sad.

  • NicoleZee

    I heard that McDonald’s and Taco Bell are not using real ground beef, I think it’s synthetic or some nasty shit. I don’t know how they make it, but it doesn’t come from an actual cow. And Taco Bell is not real Mexican food, ask any Mexican!!! LOL! A Mexican told me that the real Mexican food is found in Mexico and it’s really good. Too bad I’m allergic. Damn, I’m allergic to all the real good food :(!

  • ?Patty Kakes?

    That’s a damn shame ? she needs her ass beat for that

  • Scorpiess

    Sarcasm stupid.

  • wiseone

    And they look down on us like they are superior to us. They get highly offended too when we make negative posts about Dump – Dump looks down on them too. He talked their talk to get their votes and now he is passing laws that will do a number on their dumb a$$es too.

  • wiseone

    The economy is already bad – won’t they miss our tax dollars. Rosa Parks proved they really do need us. When blacks started walking to and from work what did they do? Now blacks can sit where they please because when they stopped patronizing it hurt their profits.

  • Doink_Ahanahue

    People need to realize that ANY service or customer service related job, people can be difficult. You never let people take your professionalism. Just like the second lady in no uncertain terms let her know she needed to move PROFESSIONALLY, the 1st lady could have done. You are never justified in flipping the bird at a customer or using any slurs or offensive language… SMH

  • Alicia.Ashe

    Shut it

  • sunni_daze

    She hollering Donald Trump like he fucks with blacks. She does realize to this administration they would love to put all our black and brown asses on boat back to wherever and MAG again

  • Scorpiess

    Grow up. Stuff another Big Mac ‘mystery meat’ special down your gob that is if you can even move. Obesity in America ……

  • TristaT

    That’s EXACTLY what I was saying! She should have just kept the window closed and walked away at that point when she realized she was being recorded though.

  • Alicia.Ashe

    So you do it fast food liar

  • Scorpiess

    My God but you are thick. Of course I know what a Big Mac is. That in no way means that I stuff their vile, disgusting, human-meat filled burgers down my own throat though.

    Have a blessed day Babe! Bye

  • Blah Blahhhhh

    If you are gonna call then call but I really need to serve the other customers. code for.. GTF outta here!

  • Blah Blahhhhh

    That is what I felt.. The customer was instigating and provoking. I am sure the footage of her being the aggressor will Not surface.

  • Blah Blahhhhh

    EXACTLY!!!!!

  • HTOWNPinkPuffingHerbal

    Ignorant, that’s sad. The world we live in ?

  • HTOWNPinkPuffingHerbal

    Yes!! Just ignorance at its best.

  • HTOWNPinkPuffingHerbal

    But she shouldn’t have said that racist tasteless comment. I’m sorry it’s no excuse for that.

  • HTOWNPinkPuffingHerbal

    ? damn

  • Dollmeshia Dee-Dee Clark

    i agree…there’s probably more to this story! But i live by and I teach my kids “Cover Your Own Behind” regardless of how you are treated…. you do whats best for you. In the end no one is responsible for YOU other than YOU! If the customer was being difficult go get the manager and let them handle it. Never go toe to toe with a customer

  • Ebony Starr

    I worked in retail and customer came In and was insulting and berating my coworker. I just looked at the customer and she started in on me. She asked if I had something to say. I just looked at her as I phoned the manager. She then said “I’m surprised that they hire black peep. Of course they do, black people are slaves.” She then took out her phone to record my reaction. She said that she was disabled and she was going to post it to her page so that people can see how badly I treated a person with a disability. Mind you I never said a word to her. You never know what a person’s motivation is for provoking customer service people. Just lime the people who write racist comments on their own receipts and blame waitpersons.

  • NicoleZee

    Very true. I forgot she said deportation. If an employee is rude, it’s best to ask for a manager, and if the manager is rude, I would contact the CEO and whoever else that sits on the executive board. I send letters and make calls. Can’t stand rude overworked underpaid assholes!

  • NicoleZee

    I told my mom the other day that if these companies can make billions of dollars, then why not just use robots for customer service instead of humans??? Plenty of companies already use robots to put together parts, Honda is one company that uses them. I get so sick of rude customer service people. They don’t make any money and they have terrible attitudes. The robots wold be a good solution or just use self-check out everywhere and decrease human contact between employees and customers. I stopped eating that nasty mess long time ago. It’s unsanitary and unhealthy.

  • Blah Blahhhhh

    Right, you never know their motive. Maybe fame or gofundme

  • Blah Blahhhhh

    lol

  • Brianna

    I live in Charlotte and the local news interviewed her and she was taking about how she always had problems at this McDonald’s but I just have a feeling the girl was getting smart with the manager and when cut on the camera she changed her tune.

  • Ms. Cree

    IGNORANCE!!! Grinds my gears!!

  • HTOWNPinkPuffingHerbal

    YES!! I So agree, customer service is just horrible nowadays. People don’t care anymore.
    Stay Blessed ?

  • Ozad

    yet we in worse shape now then when were flexing our capita and doing sit ins and marches of yesteryear

  • Lady Elle

    Exactly! Most (not all) employees that work customer service have the WORST stank ass attitudes ever! The only fast food place I know that has the best customer service is Chic-fil-A.

  • NicoleZee

    I just can’t eat fast food, I stopped. It’s gross. I don’t even eat at many restaurants. My food allergies forced me to just make more of my own food and I’m just very careful when I buy food, I read the labels to see what’s in it. I do like the food at J.R. Crickets. Every time I go in there, the customer service is alright and the wings are delicious, plus I don’t have any adverse reactions from the food, that’s about the only restaurant I frequent. Most others I can’t eat that shit, I’ll end up in the morgue, sadly.

  • http://bettybooplover.tumblr.com/ Berry Melon

    True but the woman who worked for the company should have known, specially when the Mexican chick Wendy Rios was filming that it would cost her, her job. Specially if you contact the company, itself with video evidence. These customer service people don’t think and from my personal experience most of them are rude. I once was given terrible customer service myself, and I had to make a formal complaint, it is not on. To those of who you work for fast food companies – do your jobs. The chick who got fired could have dealt the situation in a different light, but people… don’t think that way. They always have to start up something. Yeah, we don’t know what happened before she started filming, but I the person serving just cost herself her job. That being said who would want to work for McDonald’s? Their food is unhealthy, and they pay very little.

  • Blah Blahhhhh

    This still is a partial story. Let the chips fall where they may. Lastly, you, just like everybody else can eat wherever they please. It’s your choice.