Canadian family

Workers for Service Canada were issued a correction to a previous directive regarding greeting callers with non-specific gender neutral language. The old directive caused mass confusion over the use of "parents" instead of "mother" or "father" -- when speaking to the public.

Service Canada provides a wide range of government services and benefits for Canadian citizens. The new rules recognize Canada's "diverse population," meaning transgenders and same-sex couples with children.

Under the previous directive, whenever a citizen (or non-citizen) called Service Canada for children's services, the worker referred to them as "parent number one" or "parent number two", which caused mass confusion.

"It happens that we talk to people and we ask, 'What is the name of parent number one?' People do not understand," said a government official who spoke to the CBC anonymously.

Under the new directive, agents still use "parents" rather than "mother" or "father". Honorifics such as "Mr." and "Mrs." will still be recognized, but agents must ask the caller what they wish to be called.

"The directive that was sent this morning was confusing it will be corrected, so that it's clear Service Canada agents have the respectful responsibility to do exactly what they are paid to do," said Jean-Yves Duclos, Minister of Families, Children and Social Development.

"Now, when there is uncertainty as to how Canadians want to be respectfully greeted by Service Canada agents, Service Canada agents will politely and respectfully ask Canadians how they want to be greeted."

"This avoids portraying a perceived bias toward a particular sex or gender," says a copy of speaking notes prepared for managers and team leaders, obtained by the CBC.

Helen Kennedy, executive director of the LGBT rights group Egale Canada, said her group was "very pleased" to hear about the changes. She said people who don't fit into "neat boxes" often have uncomfortable and negative experiences accessing government programs.

Stock photo by FatCamera / Getty Images

  • ZRoJoTheLezBeyond
  • ShelbyMoore

    So fawking no one sees that everyone in the world has lost their minds? So yall have mentally ill people telling you how to run your lives now? So having a dack, boobs and fake hair is all that it takes to be a woman now?

  • ZRoJoTheLezBeyond

    The world going to hell in a hand basket.

  • ShelbyMoore

    The dykes don't even have enough leeway as a Ts man. Men see that women are becoming more powerful now, so instead of fighting it, they are now turning themselves into one? Look at Bruce attention until he made his mental illness known.

  • Dowoop

    Give me a break!!!!

  • ShelbyMoore

    The shat is's like ppl have lost all that's rational. I'm telling y'all, but the way things are going, pedophilia will be legal in the near future, as will bestiality. It's like everything that was once considered wrong is now right and everything that was considered right is now's like the Twilight Zone.

  • Tyrone Jenkems

    Canada getting screwed up the arse with their version of Obama.

  • ZRoJoTheLezBeyond

    I hope I'll already be dead & gone, ashes in my urn if the world legalizes all you just mentioned above. I don't want to be around to see that mess going on around me.

  • imright

    ??? side note i really wish the eye roll emoji had a “stanker” look on its face

  • SJ

    **Rolls eyes**

  • Renee26

    Yawn...good for them

  • Ni Ni

    I didnt know Canada was more screwed up than the US.

  • klwbaby

    Why? U seem like a nice person and u not out here hurting anyone.

  • Nancy Drew-Natural & Luv’n It!

    i'm so confused by this write-up, i can't even form an opinion.... (and i have an opinion on Everything, LOL!)

  • ShelbyMoore

    Hello, Tyrone!!!

  • SandraRose

    Canada is extremely liberal, like California. That's why so many people are leaving California and headed for Texas, Oregon or Georgia.

  • sunni_daze

    I heard you could hump animals in Canada

  • Nancy Drew-Natural & Luv’n It!

    you shouldn't be.
    it's no different from that feeling you get when something really dumb or evil happens and folks hold their breath, praying that the culprit isn't Black, LOL!

    i've trained myself to not take on the burden of the acts of one individual who happens to be of the same race. i refuse to let yt folks shame me into somehow 'owning' the acts of others. (they certainly don't 'own' the sins of Their forefathers).

    so don't let us straight folks make you accountable for foolish that comes out of the 'community' you happen to identify with, Lol!

  • RespectSelf

    I feel like the further we go down this LGBT road, the more we leave behind religion. Does leaving behind religion mean leaving behind God???? Because let's face it... If these Holy books said it was ok to love and marry the same sex there wouldn't have been much fight against this stuff.

    It just seem like man is destructive. We tend to want to push for stuff that really isn't beneficial to us. We tend to want to take something natural and manipulate it into something else.

  • Nancy Drew-Natural & Luv’n It!

    "will be"????
    chile it's folks out here already "marrying" dogs and horses, Lol!


    You know what soon they gonna just change our whole damn language! I'm not changing my Pronouns....In my family we call each other b*thes and h*oes and we will continue as such....

  • Nancy Drew-Natural & Luv’n It!


  • Junkanoo

    Big whopp lauguage changes over generations few things remain fixed who cares as long as people feed and clothe and love their kids

  • ShelbyMoore

    Yea, but right now it's will become LEGAL is the point that I'm trying to make.

  • ZRoJoTheLezBeyond

    I'm as cool as a fan but that is straight foolishness. LGBTQ (and whatever other letters I may have missed) community keep wanting to change things and force themselves down everybody's throat. I am who I am and I don't feel I need to be addressed differently.

  • ZRoJoTheLezBeyond

    You are so right! But you know how it goes when topics like this come up. All of sudden, we're all grouped together.

  • Y’all Jealous Cuz I’m Prudy

    God is within, so you can't leave God behind. You can pray everyday, tithe, volunteer and everything that exhibits servitude behavior without following religion. You can also follow religion and still do all of those things. It's really just who you choose to be.

    I know that all of this is being forced down our throats but know that we still have choices and we still can instill what we believe is right, into our kids, so all hope is not lost.

  • Erin

    GOOD!! I am a native and I'm tiered of the traffic here. Is there anything I can do to get them to leave quicker!

  • Nancy Drew-Natural & Luv’n It!

    i understand, and that is a typical reaction, unfortunately. (but still... if Trump voters can't be brought to shame, you certainly have nothing to be embarrassed about, LOL!)

  • Quitedeliteful

    LOLLOLLOLLOLLOL!!!!!!!!!!!! To the kona with you!!!! !!!!!!!!!!!!!!!

  • Quitedeliteful


  • Quitedeliteful

    Canada is waaay liberal. I don't have a problem with it but I am still going to use 'He', 'She' and 'Straight' instead of cisgender.

  • Cannelle

    This is all well and good, but when is Canada going to spend more energy addressing the terrible conditions that First Nations people are subjected to? These are the country's original human inhabitants, yet so many live in squalor.

    I feel like that the Canadian government often puts forth these type of surface improvements (see: "Peoplekind" versus "Mankind"), but it really changes very little for most people.

  • Cannelle

    I can't decide if Justin Trudeau is a wannabe Obama, or a cheap oily looking knockoff.

  • Quitedeliteful

    Do not be ashamed. Folks is just doing to much these days....

  • Cannelle

    I hear you. But you know what they say about the loud minority. People need to have enough sense not to associate the loud minority with everyone else. They don't speak for us.

  • Mr.LeBrickJames

    Political correctness run amok. It's only a matter of time before that nonsense comes to the USA too.

  • Cannelle

    When it comes to LGBTQA, the ones overdoing things are Y.P. Pull.

    As usual.

  • I’M IN AWE…

    WTF eva

  • Monday

    I came back to Canada a year ago now, and the foolery I see and hear everyday here is very shameful... Daily Fake News... Thanks to America......

  • Roderick2011

    You sound repressed like the blog mistress, but it doesn't matter what you want blurring the lines of this gender nonsense among other things is the result of astrology and it will be complete by 2026.

    See you then.

  • Roderick2011


    If you think so then look in the mirror because 90% of the people posting on this board will blame you.

  • Roderick2011

    Uh Oregon is as liberal as California.

    Maybe you missed it but their governor is a female bisexual.

    Are they moving to Gaylanta?

  • ZRoJoTheLezBeyond


  • ZRoJoTheLezBeyond

    Thank you Nancy!

  • ZRoJoTheLezBeyond

    Yes, they really are.

  • ZRoJoTheLezBeyond

    Which is why I keep to myself. I don't "hang out with the crowd". I do me and take care of mines. The others, I just can't F with them.

  • SandraRose

    Ugh.. You know what I meant. ?

  • SandraRose

    Lol! ?

  • They’re ALL false God’s fools

    Get the fuck outta here with that dumb crap. Yes I can tell the difference between men and women. Women have tits, big asses, and high voices. And believe me when I say that I love my big titted phat ass ladies, especially when they're naked Haaaaaaaaaaaaaaaaaa!!! On the other hand men have dicks, deeper voices, and too often annoyingly overblown egos. Someone really needs to tell those over P.C. dumb fucks that it's not trying to say there are no differences between men and women it's that they both get treated with equal respect and equity. Obviously that would also apply to transgendered individuals as well.

  • Cannelle

    Oregon liberal? Like, "progressive" liberal? All of those white supremacists?? That was were black people were run out of the state in the 1920s which is why there aren't as many.ill also go out on a limb and that guess the bisexual governor is still white.

    California has a f**k-ton of white supremacists, just like so-called liberal Austin, TX. Maybe so with Cali at the state level, but they ve their share of sundown towns. I've not known many black folks who've lived in any of those places call them liberal.

  • Tequila Mockingbird

    Good God. Please Stop! I'm sorry but we (men and women) are NOT the same! GET OVER IT! I'm not even equal to most women but you wanna say I'm equal to men? Go Away. Honestly, I don't want equality because I prefer our freedom, if we get equality we'll live like they do in Cuba, who wants that? So now they're just supposed to say my parent? Stupidasses ?

  • Tequila Mockingbird

    But Anorexics who look in the mirror and see a fat arse so they starve themselves need metal help....mmmkay.

  • Tequila Mockingbird

    They can come on with it cuz I'm ignorant and I give zero effs.

  • nick c

    I drove threw Canada national speed limit is capped at 55mph gtfoh I can't do it they have too many rules.

  • Coffee1st

    Yep. All of that.
    It's just a matter of time. Pedophelia already coming to a state near you.

  • Tameka Wond

    They’re working so hard to make children except what’s not real God isn’t pleased with this stuff

  • Tequila Mockingbird


  • inplainsight

    You drove through then entire country from the Pacific to the Atlantic and the speed limit was 55mph?Really!!!! Last time I checked, which was a couple of days ago, the highway speed limit is 100Km roughly 62mph. People rarely drive at 100Km even so. Curious about the many rules you speak of. Must be a different Canada you drove through.

  • nick c

    62 is pretty damn slow it aint Delaware takes some time if you ever traveled outside your county. Canada is a highly regulated country you don't know what you are talking about. They even consider you common law married if you been living with someone just a year? No one does that anywhere else that government just wants control over anyone for any reason.

  • inplainsight

    Ummm. I do know what I am talking about: born, raised and living in Canada as I type. That may be true in some parts of the country, such as the province of Ontario. Ontario does not equal Canada. Does one american state equal USA? Don't think so. However, where I live there is no such thing as common law marriage. So, YOU do not know what you are talking about.

  • Greatgrape37

    Nonsense. You can't have a child without a mother and a father.. smh get it together Canada

  • Dahl

    Well, I wouldn’t want to be parent number 2, so what makes the determination? Gender....???

  • Trace da Ace

    aww shit.....NEXT!

  • TheOwley

    Canada also looking to jail those that say he, she. Canada, making it uncomfortable for everyone. I'm with Sheila.

  • Nancy Drew-Natural & Luv’n It!

    ... ?