Starbucks protests

Starbucks will close 28,000 stores in the United States for “racial bias training” next month. Starbucks CEO Kevin Johnson met with two black men and apologized after they were arrested for trespassing inside a Philadelphia Starbucks store last week.

Starbucks “mutually parted ways” with the manager, named only as Holly, who called 911 to report the two men refused to leave the 18th and Spruce Street location on Thursday.

Another patron uploaded cell phone video of the men being arrested, saying the two men were racially profiled.

Starbucks protests

After 5 days of protests and sit-ins at his stores, Johnson announced Tuesday that all Starbucks locations in the U.S. will close on May 29 for nearly 175,000 employees.

“Closing our stores for racial bias training is just one step in a journey that requires dedication from every level of our company and partnerships in our local communities,” he said.

Holly blamed company policy that gave her the discretion to enforce the no loitering policy up to and including calling the police. She said she doesn’t tell the customers when she’s calling the police.

Johnson arrived in Philadelphia on Monday to meet with the two men and apologize to them personally.

Photos by Carl Court / Getty Images, Mark Makela / Getty Images

  • https://www.youtube.com/watch?v=z1lo6u-UIbo Nancy Drew-Natural & Luv’n It!

    “Holly blamed company policy that gave her the discretion”
    _____________________________
    typical…. it didn’t pan out the way she anticipated, now she’s the ‘victim’ https://uploads.disquscdn.com/images/16192fdc61f10ea0e85c64a5c68ffcada626e5c7a9764a7592d68ef5a33dfbcb.gif

  • tintin

    white people come out for us when they ready. damn!!!

  • Allihave2say

    1. I had to boycot my bacon and gouda cheese sandwich today.
    2. I don’t remember seeing a black female manager in the original footage.
    3. Are they just saying the manager is a black female to soften the experience and lessen the impact? If so, they are still racial profiling.

  • free

    the manager was white; they found her online somewhere.

  • ShelbyMoore

    White ppl have to be trained to treat people like human beings…to treat ppl like they are someone….to treat people with respect? FOH. These are things that you teach a child when they first start walking and talking.

    If you have to be trained to treat people with respect and to treat ppl they way you want to be treated, there’s something really wrong with you. And, none of these ppl should have a job if they can’t figure out how to treat other humans.

  • MJF

    God bless us all.

  • FukkFolks2018

    Im tired of Holly and her whitedom

  • E-VannaRootsAllEvil

    Too little too late

  • Allihave2say

    Yeah I knew it was fake news and a PR lie that the manager was a black woman who did this to these black men. Yesterday several sites reported her as black, another racial profile against black women as destroyers of black men. They knew what they were doing.

  • EMILY POST

    Fake liberal response and the black poster children once again for discrimination in the Media … Yaaawwwnnn all they need to do is sue Starbucks all the rest of this is extra ASF. Soooo “Liberal” write on the cup Starbucks need sensitivity training for black people…. lmaoooo that’s ridiculous . Instead of worrying about what white people are teaching their children maybe it’s time to start worrying about wtf you teaching yours…. Vote Democrat they give sensitivity training….. lmaooo does Donald Trump own Starbucks???? So they stand with illegal immigration but hand cuffing American blacks just for being in the establishment…. ?

  • SumthinSweeter

    Lol! Well okay then…. come through Starbucks with your racial equality public customer service re-training aka let’s fix this so we can get them “black” $$$’s back asap. I can count on 1 hand though how many times I have drank coffee from them. The smell of that strong ass coffee damn near over doses me every time I have walked through their door. Love the Vanilla Frapps though. But I haven’t been to a Starbucks since the early 2000’s and it was not by choice.

  • SumthinSweeter

    Karen… her name is Karen and she makes bland ass potato salad too.

  • Malcom Flex

    Who else is sick of shopping while black that shiz is EXHAUSTING AF.

  • Malcom Flex

    I saw that, also.

  • Berry Melon

    https://media.giphy.com/media/Nlm8tlfM0LM94x1Aey/giphy.gif
    Hey, my loves – let’s boycott Starbucks love Mo’Niqua.

  • https://www.youtube.com/watch?v=z1lo6u-UIbo Nancy Drew-Natural & Luv’n It!

    totally agree! (i’ve had this same convo w/my supervisor!)

  • https://www.youtube.com/watch?v=z1lo6u-UIbo Nancy Drew-Natural & Luv’n It!

    LMAO!

  • Allihave2say

    I was sooo upset that I had drive right on by Starbuck’s at breakfast. I tried to reason having my sandwich for lunch but ended up at Chick Fil A instead.

  • https://www.youtube.com/watch?v=z1lo6u-UIbo Nancy Drew-Natural & Luv’n It!

    “hey my loves” ALWAYS makes me laugh, smh

  • Berry Melon

    LOL!

  • Shira Harding-James

    Weak…they stay with a Starbucks lol

  • Shira Harding-James

    What the CEO should do is find out who trains Chik Fila and Dutch Brother’s ?

  • jeniefrumdabloc™

    Told ya . . Revamp … He did not like that shyt either …

  • Quitedeliteful

    It took five days of protests and sit-ins for him to come up with this bull-shyt plan??? How about changing the policy? How about not having peaceful customers arrested. Hell — how about free coffee for life??? I hope these guys sue and win! Apology not accepted…

  • Miss Thang

    lmao, you’re a mess

  • Miss Thang

    well, there is nothing wrong with admitting you have a blindspot and trying to improve that. Messed up people raise their kids messed up.

  • PLEASEDontTellMe

    I’m curious to know if the employee was actually paid a severance. If she acted within policy as she knew it, they would have had an unlawful termination case on their hands. I assume they asked her to resign quietly and Sign a NDA. I also assume she received a nice little payoff, to go a way.

  • Kayke

    So, y’all opened 28k locations without putting employees through such “training”. New hires don’t go through this training. It’s not in y’all annual computer based training modules most companies have. Y’all need to do more than that.

  • PLEASEDontTellMe

    Who is Karen for $500 ALEX lol

  • Kayke

    I read she was not fired, she quit because no store wanted her as a transfer. Companies have the right to transfer you at their discretion, within whatever travel limits outlined in employee policies. I don’t assume she got anything other than an opportunity to start fresh elsewhere as we don’t know her name or image, nor was she fired.

  • PLEASEDontTellMe

    1). White ppl. have to be trained to treat people like human beings 2). If you have to be trained to treat people with respect and to treat ppl. they way you want to be treated, there’s something really wrong with you.
    ____________________________________________________
    good point.

  • SumthinSweeter

    Lol… now come on. We all know a Karen. By association or from work.

  • Logan Roberts

    I only go to Starbucks for their lemon pound cake.

  • dontgetblocked

    Starbucks is doing way too much. I was going to support them because the men were WRONG! But after this liberal pandering I will not give them my money. Ten people protesting should not cause a company to cave like this. They’re WEAK!

  • Sally Wright McLinn

    Those were my thoughts. She has a good case against Starbucks IF they terminated her – she was following company policy.

  • Sally Wright McLinn

    She still has a good case if she got a GOOD lawyer. He could interpret employment law and show that she was FORCED to resign.

  • Sally Wright McLinn

    I never have a problem shopping anywhere; and I have no problem going into a restaurant. But I live in Chicago, maybe that’s a difference.

  • Renee26

    Same

  • We Can Do This

    I thought I was the only one. My Aunt made the best but this was close…

    For the record this only happened twice a year because I never felt the vibe to support Starbucks.

  • We Can Do This

    Online shopping has almost eliminated me from being profiled.

  • Malcom Flex

    Trust, I shop on Amazon most of the time! the FEW times I go to a store more than 50% of the time there’s a stank, bigoted clerk/security guard.

  • Jennifer

    Starbucks was never intended for us. McDonald’s is the poison that was intended for us. That’s why we’ve been all over their marketing ads since Calvin was hired! White people make it very clear what’s for us and them. We are determined to be where they are.

  • bella28498 .

    Good point. McDonald’s all over the hood, no Starbucks though

  • KISSmyENTIREass

    i don’t believe Starbucks should lose business over this.. But Sandra you said MUTUAL PARTED WAYS as you believe she was right. I know your a nasty black gay women but really? ARE YOU TRASH TOO?

  • bella28498 .

    The ceo of starbucks stated the black men did nothing wrong so nobody gaf about your opinion.

  • bella28498 .

    She was let go because she lied during the 911 call to get the police there, she said they were creating a disturbance and loitering. They didn’t disturb anyone and there were several ppl there that hadn’t purchased anything ( white )

  • Enoughsaid2020

    8000 stores are being closed for training, which probably will be for a few hours. Wonder who is doing the training? They also need training on white privilege, now that is some powerful training. I took it, and you should have seen the white people, who were shock by the results. SMH!

  • http://www.swedishsoul.com Christina Duphorn Zehnder

    Yes she will get a severance with vacation days and 401 and stock options because she was a manager and bonus as well as a cobra. FYI Starbucks does not do drug testing ever so beware of shifty partner employees.

  • Malcom Flex

    You will.

  • bella28498 .

    They were not shocked they were pretending to be.

  • joel adams

    ….so im posed TO NOT BUY starbucks kcups anymore? Situation do not call for a protest from ONE employees judgement call. ion like jus sittin in there using wifi and people watching. Get a kuerig neggaz

  • free

    28K worldwide but i guess only the US ones are closed.

  • free

    we know her name and image. starbucks will not give this b!tch a dime. just letting her quit instead of being fired was enough goodwill. everything i’ve heard about the CEO is good. he wouldn’t risk that by actually paying her for her actions.

  • free

    what policy? there wasn’t a policy in the first place.

  • Sally Wright McLinn

    2-hr boycott – LAUGHABLE. https://wbbmnews.radio.com/articles/chicago-group-calls-2-hour-boycott-starbucks-wednesday
    Starbucks makes most of its money BEFORE 11 AM….11-1 is lunchtime and people go elsewhere for food.

  • Sally Wright McLinn

    It’s a 2 hr boycott not a permanent boycott. Besides, not many blk people go to Starbucks….go to Dunkin or McDs.

  • Sally Wright McLinn

    ^^ Not nice. Be nice.

  • KISSmyENTIREass

    be realistic… I see you commen6on everyone who disagree with u… BITCH GET A LIFE

  • Lady_Elle

    Good Move by Starbucks.

  • the guest

    It is liberal pandering, however, the manager is wrong in that her discretion and enforcement is selective not universal. The problem with liberal pandering is that it is hypocritical in that Starbucks has no real intent of eradicating racism at its stores.

    Starbucks problem is that the company is a corporate concept that appropriates the casual laid back hang out vibe of a local coffeehouse and thereby has sent its consumer base mixed signals. The coffeehouse culture has always fostered people to meet and gather and exchange ideas without requirement of purchase.

    People, especially tourists, use Starbucks as a rest stop, pit stop, public restroom, meeting location, business center and people are accustomed to this. Yet these two black men are the only ones selected for loitering arrest.

    Free Wifi, open accessible tables, no signage mandating purchase. Starbucks can change this if they want but they will lose millions in passive purchases of “loiterers”.

  • TrollingStoned

    While they’re doing this something similar happened in California.

  • Kayke

    Where is her photo published and what’s her whole name?…. assuming “Holly” is her real first name….I agree, she isn’t getting and dime. Plus I’m certain Pa is an “at will” state where employers can fire you without just cause, anyway.

  • free

    holly hylton and you can pretty much google it at this point.

  • Jethro

    8,000 stores not 28,000.

  • Trace da Ace

    smdh……wonder what is this supposed to accomplish?? Racist folks are going to act racist, regardless of what kind of “sensitivity training” bullshit class they have….period. What is this class supposed to consist of??? I’m sooo interested in what type of material this class has…..

  • joel adams

    ….or quiktrip, racetrak, and vallero

  • ?Patty Kakes?

    After the reopening give it a few years if not a few months and they’ll be right back where they started. It’s not the training it’s the people you higher (hire?)

  • Waya Hedia

    “hire”

  • Waya Hedia

    THIS is why the word ‘racist’ or ‘racism’ doesn’t mean sht anymore.

  • ?Patty Kakes?

    Thanks. I didn’t even notice

  • http://sandrarose.com SandraRose

    Don’t get blocked. You are testing my patience.