Crenshanda Williams

Criminal charges have been upgraded for a former Houston 911 operator who hung up on over 1,000 emergency callers because she didn’t feel like talking.

Crenshanda Williams, 43, was terminated from her position as a 911 operator after a caller reported she hung up on him.

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Tamir Rice

A 12-year-old Cleveland boy died one day after he was shot by a police officer who responded to a call about a boy pointing a gun at a playground. The man who called 911 told the dispatcher that the gun was “probably fake” and it was scaring everyone. But the dispatcher did not pass that information on to responding officers.

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Pittsburgh Cops Respond to 27 Urgent 911 Calls from the Same Residence

Pittsburgh police have a mystery on their hands. Over the last five weeks, cops have responded to 27 urgent 911 calls they say appear to be coming from inside the home of A.J. Richardson, a former candidate for the mayor of Pittsburgh.

Richardson insists the calls aren’t coming from his house, according to CBS affiliate KDKA2. By law the police can not ignore the 911 calls. A constant police presence outside the home at 3056 Bergman St. has become a normal occurrence to Richardson’s neighbors.

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Pima County 911 call

A Tucson, Arizona man wants action taken against a Pima County 911 dispatcher who laughed when he told her his car and girlfriend were on fire.

Lalo Delgado’s car caught on fire during a freak accident on the way to Chiva Falls, Breitbart.com reports.

Delgado told KGUN9-TV he was “shocked” when he called 911 to report the fire, and the dispatcher giggled.

“Her initial reaction was laugh and giggle in the background,” said Delgado. “It was very disturbing.”

Video auto-plays after the break.

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Gina DeJesus Amanda Berry Michelle knight

The Cleveland 911 dispatcher who took kidnap victim Amanda Berry’s call on Monday evening may lose his/her job for the callous way the call was handled.

The unidentified dispatcher was cold and lacked empathy when Berry dialed 911 to report she had been kidnapped and held in a basement for 10 years by former Cleveland school bus driver Ariel Castro, 52.

Audio of the 911 call angered many Cleveland residents who demanded to know why the unsympathetic “call taker” didn’t keep Berry on the phone until police arrived.

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