By Sandra Rose  | 

James Goolsby Leanne Robitaille

Hartford, Connecticut police arrested a fast food restaurant manager who allegedly shot and killed a cook during an argument over negative Yelp reviews.

James Goolsby, 28, was arrested Tuesday night and charged with the murder of fry cook Norris Jackson following an argument at Bonchon Chicken in Manchester, CT on Saturday. He is being held on $1 million bail.

Goolsby's girlfriend, Leanne Robitaille, 23, who also worked at the restaurant, turned herself in to police on Tuesday and was charged with hindering prosecution. Her bail was set at $100,000.

Jackson, 36, was shot four times and one of the bullets severed an artery in his neck, according to a coroner's report obtained by the Hartford Courant.

The father-of-7 was pronounced dead at Hartford Hospital on Sunday.

An employee told police Goolsby shot Jackson during a heated argument over a Yelp review just after the restaurant opened at about 11:45 a.m. Saturday at the Plaza at Buckland Hills.

According to The Courant, reviews of the restaurant were mixed, with many positive reviews and several negative reviews, including 2 on Friday.

According to the warrant, the employee said he heard Jackson yell, "Yo, do that sh-t again!" and when he looked over, he saw Goolsby's arm extended and "something black in his hand." The witness said he heard several popping sounds, then saw Jackson stagger and collapse.

After the shooting, Goolsby and Robitaille fled in her 2007 Mazda 3. On the run for several days, the couple eventually turned up at Goolsby’s stepfather's house in East Hartford, police said. The stepfather said Goolsby told him he had shot a co-worker who was always disrespecting him and his girlfriend, according to the warrant.

Goolsby also told his brother that he had shot a co-worker “because the dude got in his face,” police told The Courant. Goolsby was crying and said he had messed up his life, his brother told police.

Goolsby was arrested Tuesday at a Wethersfield Avenue home, police said.

Barbara Turner and son Norris Jackson

Jackson's mother, Barbara Turner, told The Courant her son started working at the restaurant over the summer.

In Facebook posts, Jackson, pictured above with Turner, expressed his frustration with his job as fry cook at Bonchon Chicken restaurant.

A photo dated Nov. 15 shows him raising a middle finger while working at a grill and deep fryer station.

“They f-ck with me at work,” he wrote in the caption.

In a Facebook post dated Dec. 20, he complained about working "6 straight days all 12hr shifts".

Turner said Jackson had been living with several of his children, his girlfriend and her three children in East Hartford, but he recently moved back to the city.

While Jackson was on life support at Hartford Hospital, Turner said she allowed surgeons to harvest his organs for life-saving transplants.

On Tuesday, she wrote in a Facebook post that Jackson’s right kidney was donated to a 49-year-old man.

“He's making a difference in somebody’s life -- my son lives on in other people,” Turner wrote.

  • 1BlueStar

    Good gracious alive!! What in the world did those reviews say??!


    bless his mom for donating his organs. may they give new life to deserving individuals. as for the basket-case that took this man's life (and the bird brain that aided in his escape) may you get everything that is coming to you for robbing that family of their loved one over A DAMN YELP REVIEW.


  • tintin

    A guy threatened me over a bad review I posted about his small company, He didn't do a good job so I was not pleased and I posted my feelings about it.. He said he will ruin my life and I better take it down. I didn't take down shaatt. Any Business, especially small ones take these reviews seriously as it can make or break them. So sad that people can't work out their difference or just walk away anymore.

  • xenaD

    Are those the killers pictured above?

  • Noirluv45

    Here's a perfect picture of immature grown people who don't know how to properly deal with conflict. One man is dead, his children without a father, and two people's lives are ruined over foolishness. Now they don't even have a restaurant. Totally unbelievable. I feel for the victim's family. Senseless!

  • Yoni7

    RIP Mr. Jackson.
    Maybe I missed it but, I didn't see anything about this being over a YELP review.
    I hate that dude "felt disrespected" enough to take a life. So stupid!

  • Noirluv45

    This is how idiotic people are. Instead of looking at your review as a way to grow and to see how he can improve and make his customers happy, he decided to threaten you. I'm glad you didn't take it down. What an imbecile!

  • 5000BlinK

    Is this a everyday crime post? Yall know stuff like this happen everyday right

  • Skin Deep Beauty

    Satan is here!! This is just ridiculous!!!

  • Breitbart_Savior

    Fragile egos weapons.....pathetic

    And damn, dude's brother rolled on him quick as hell

  • Holler If Ya Hear Me

    I feel like I seen this dude before...

  • Holler If Ya Hear Me

    We living in hell. Real talk.

  • Unhappy American

    My whole department was laid off on Tuesday ?? Just when you think things are bad for you?? but OK

  • Unhappy American

    I was laid off but Trump grab em by that pu$$y keeping his job erks me

  • Ny MaGee

    #niggas and their fragile egos...SMH

  • Karen Brady

    Chile I'm confused about the pics, story..everythang

  • Mr.LeBrickJames

    Your're right.
    And poor impulse control. There's thousands of nigros sitting in prison right now because of that.

  • justlooking

    Well got Damn...Bonchon is good and everything, but usually the bad reviews are mostly from long wait time....

    Good Bless the victims family.

  • Holler If Ya Hear Me

    I’m sorry. Did this come as a surprise or did you know in advance?

  • i troll it like i see it

    If he felt so disrespected, why not just quit and get another job? You shoot somebody because they made fun of you and your girlfriend? Your're damn right you just messed your life up, goodbye!

  • i troll it like i see it

    I believe it's the killer and his Asian girlfriend. She went on the run with him.

  • i troll it like i see it

    LMAO. If he's not the business owner, why did he even care as well...

  • Nathan Hastings

    Millennial niggas smh

  • R in NYC

    Lawd this world is f**ked up.

  • marquise0691

    This dumb mofo up there looking like Luther from Set It Off, rip to this man ripped away from his family #Sad

  • Guess Who

    POINTLESS...he ruined both of their lives over bullshyt.

  • pecancandy

    Sorry to hear that.

  • We Can Do This

    It's best to stay away from people with nothing to lose.

  • xenaD

    Me too!

  • hottlanta

    Him getting the job with bad credit and no experience erks me. I am glad that the Republicans finally saw the light and didn't let those other unqualified people get those jobs. Especially that guy who never gave a deposition or tired a case for cushy lifetime job. Watching that lady that couldn't answer a simple science question about boiling water was tragic. How you gonna have a guy over NASA that didn't know anything about science. Bad enough we got Ben Carson over HUD who doesn't have any housing or city planning experience. I guess he lived in public housing makes hi qualified. You gonna be fine. One door closes and another one opens.

  • SumthinSweeter

    Smh, I wanna laugh because he sure does look like Luther.

  • Anunnaki

    Sorry to hear, ?

  • suganspice68

    I am sorry about that

  • Jack Blakk

    The chicken was cold!

  • SandraRose


  • HalleMerry

    Same thing happened to me.I just screenshot the threat and added it to the pics on Yelp.Instead of using our criticism to improve,they get mad.Places like that won't last long.

  • ZRoJoTheLezBeyond

    I'm going to he** for laughing cause I scrolled back up to see if he looked like Luther and sho enough he does...

  • ZRoJoTheLezBeyond

    Sorry to hear that. Hopefully soon something better comes up for you.

  • Pamela

    Good for him. I would too.

  • Yardgirl

    This is the restaurant in my area and that girl has served me multiple times. This cannot be about a Yelp review!! The only one who cares is the owner and even then with a chain restaurant like this they do not care one bit. I could have been in there getting lunch when it happened and got hit by a stray bullet. It goes to show that we are not safe anywhere.

  • ShWa


  • Senseless

    Senseless. These two men obviously didn’t get along and couldn’t be adult about him. This coward shoots him because he feels him and his slanty eyed girlfriend were being “disrespected.” You’re a grown ass man and this is how you respond to conflict. Lock his ass up and throw away the key. Idiot.

  • hottlanta

    Some people gotten sued over writing bad reviews. A lot people like myself don't go to the BBB for a comment on the business we usually go by word of mouth.

  • Zeta Phi Beta 1920

    People have zero coping skills. That is the bottom line.
    You have to be able to impart love, goodness, etc to your child.

  • Zeta Phi Beta 1920

    Just wrote the same thing.
    ZERO coping skills.

  • Zeta Phi Beta 1920

    What does that mean?

  • alex

    I totally agree?

    Just a guess.

  • alex

    I hear you. I am always in between jobs because of few stable positions in my field compared to the number of people searching, & lack of funding (our funding keeps getting cut). To think that someone like President Not-Obama gets hired with no experience AND has enough money pouring in to keep his great-great grand kids wealthy sends me into a rage-stroke.

  • Noirluv45


  • Readytochokemothernatureout

    The world is a scary place. Prayers for her family.

  • McKay

    So silly..... ???

  • Unhappy American

    Total surprise Still in shock

  • Holler If Ya Hear Me

    I’m sorry. That’s horrible. I pray that you transition into something even better.

  • Unhappy American

    Thanks so much Happy New Year ?

  • Hmmm~?

    Butterfly effect is real y’all. Who would’ve thought that leaving a Yelp review would get a man killed. Remember that you can never go wrong with being quiet! ?

  • Omandesert

    Wow! WTF? Do Niggas fist fight anymore? You get in my face, I'm whooping yo ass. Assult and battery for sure, but murder in the first degree? GTFOH! Dumb coward mo-fo's. And what's really mind blowing....these dudes be getting poo-nanny. My pussy got a punk ass bitch nigga alarm. It screams when punk ass niggas are in a five foot ratio.

  • Malcom Flex

    I been TELLING YALL...

  • Post Nbn

    Two black men working at a Chinese restaurant that neither one of them own and arguing over Yelp reviews...It might be deeper than a Yelp review.

  • Doink_Ahanahue

    The reviews SHOULD be used to fix issues and a restaurateur can reply to the review. This was WAY deeper than a review


    Well alright now.


    I agree but will add give him death. He took a life, someone's son, someone's father, brother, uncle over complete nonsense. Why should he live? A life for a life. This is horrible.


    ?????????? about the Luther comment. He does?????. Prayers for the guy he killed family.


    This BM killing BM is wayyyyyyyyyyyyyyyyyyyyyyyyyyyy beyond ridiculous especially over some B.S. Good Damn Grief!!!!!!!!