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Gwinnett police are searching for a woman who robbed a Buford, Ga. bank after the teller refused her request to withdraw over $13,000.

Police say the woman approached a teller at a Chase Bank and asked to withdraw $13,564 from her account. The teller asked for her driver’s license, debit card and phone number.

The woman became agitated when the teller attempted to scan her California driver’s license and told her the phone number did not match the information on her bank account profile.

When the teller refused her request for a cash withdrawal, the woman held onto a glass partition and jumped over the counter. Once behind the counter, she grappled with a teller who was on the phone with Gwinnett police.

The woman grabbed a pair of scissors, forced open a cash box and allegedly stole $750 from inside. The woman then left the bank using a side door.

Gwinnett detectives are investigating the incident. Cell phone video was first shared on Twitter by ATL Uncensored who falsely claimed the woman jumped over the counter during a dispute about overdraft fees.