Nashe Scott, who manages Ludacris’ Straits restaurant, responded to Kim Morgan‘s complaints in yesterday’s ‘Put ‘Em On Blast’ post. (Read the complaint here) Nashe now has Kim’s contact info so maybe they can work something out.
Thanks to Nashe for reaching out!
The person who planned the party wanted to create an affordable menu option for all guests. So she chose our standard “family style” menu which involves sharing each dish. The group was served the first and second courses with no incident. However, once the first main course dishes arrived and were eaten the guest began to complain because they wanted more. At that point a member of the party began to curse, yell and disrepect the servers. Our manager spoke with the person who planned the party and the father of the guest of honor. Following is an except from our January 23rd incident report:
We discounted the food and the guest of honor’s father requested to pay the bill. They acknowledged that there must have been a misunderstanding about the menu. We both agreed that when people communicate, anything can be worked out. It’s when people become out of control that nothing gets resolved. The sister of the guest of honor even stated that she planned to come back. Food and service have been the top priorities since the day we opened the doors. We have hosted events for most of Atlanta’s A-list. The Real Atlanta Housewives, Monica, Eric Benet, Rozonda “Chilli” Thomas of TLC, Russell Simmons, Bob Johnson, and the list goes on…if your wondering the reason why, it’s because at Straits we strive for each guest to have an amazing dining experience.