Hundreds of DoorDash customers took to social media to show off food they ordered for free. A glitch in the online food ordering app led to thousands of free food orders.
The glitch occurred on Thursday, July 7, when DoorDash customers noticed their cards weren’t being charged for delivery orders.
Hundreds of customers flooded social media showing off large orders of steak, lobster, and top shelf wine at over $1,000 a bottle.
Some customers posted receipts showing thousands of dollars of worth of food they got for free. Ironically, the customers didn’t tip their delivery drivers.
DoorDash discovered the problem and attributed it to an error with its payment processing service. The company is working on canceling fraudulent orders.
In a statement to The Street, DoorDash said:
“On the evening of July 7th DoorDash experienced a payment processing issue, and as a result, some users were able to check out without an authorized form of payment for a short period of time,” the statement says. “We were subsequently notified that some users were placing fraudulent orders, and we immediately corrected the issue.”
DoorDash added:
“We’re actively canceling fraudulent orders, and are in touch with merchants impacted to ensure they are compensated for any unauthorized orders they may have received.”
doordash was all free cuz of a glitch and mfs went crazy LMAOO pic.twitter.com/GOrq4EHrvj
— Spac? ?? (@sadcrib) July 8, 2022
Doordash trying to charge back my card after I just got 200$ worth of free food because of their glitch:
Me canceling my card: pic.twitter.com/VAcA5H34Ra
— ???? ??? ???? (@cindajah) July 8, 2022
DoorDash gone get they money back in blood!!
— Madison (Maddi) (@SuckaFree85) July 11, 2022