After dealing with the folks at Bellsouth/AT&T all morning, I now have a serious headache. I was told that “unfortunately” my request to expedite an appointment today to set up my DSL was denied by some moron in the engineering department at ATT. This despite the fact that I spoke with the tech who told me he could come out today if they put in the request.
If I didn’t know any better I would think this was personal. But no one over at AT&T has time to read my site do they? 
So thanks to that moron in engineering, I now have to wait until Monday for my DSL hookup. This would be a moot point if Comcast serviced my complex, but they don’t until later this month when AT&T loses its contract to service this complex with cable. Hmmm I wonder why AT&T lost the contract?
It couldn’t be due to their sterling customer service could it? And AT&T wonders why they are losing business to Comcast which offers home phone service without changing the number you have now.
I just spoke with a friend who was a longtime AT&T customer but she made that switch to Comcast home phone service and she says her monthly phone bill is just $29.99 per month for one year. That just about crushes AT&T’s ridiculously high phone bills doesn’t it? I won’t be sad to see AT&T put out of business by Comcast. In fact I’ll be the FIRST to report it when it happens.
