By Sandra Rose  | 

Kyle Plush

A Cincinnati 911 operator was suspended after mishandling an emergency call from a terrified 16-year-old high school student who was crushed to death when his minivan seat fell on him.

Kyle Plush died inside his family's minivan in a parking lot of his private school in Madisonville, Ohio on Tuesday.

In his first 911 call, the frantic teenager told the dispatcher he was trapped inside his gold Honda Odyssey parked in the school's parking lot.

Police drove around the parking lot but could not locate the minivan that Plush was trapped inside of.

Plush, who was being slowly crushed by the van's third seat, cried and gasped for air. He knew he was dying as he pleaded with the dispatcher to send help.

Sources told the Cincinnati Enquirer that Plush leaned over the back of the van's third seat, trying to reach tennis equipment with was down in the rear well.

Unable to reach the equipment, he leaned on the seat with his knee and the seat unexpectedly collapsed. The force of the downward motion sent Plush sprawling head first into the rear well and the third row seat folded backward on top of his chest, trapping him head down and his feet pointing up toward the ceiling.

Kyle Plush

In such a confined space, with the heavy seat on top of him, Plush was unable to free himself or push himself upright.

His iPhone was out of reach but he managed to call 911 using the Siri app on the phone. Since the phone was a distance away from him the dispatchers had a difficult time hearing him.

In the first 911 call, Plush said, "I probably don't have much time left, so tell my mom that I love her if I die."

In the second 911 call he cried and banged on the wall of the van, saying, "This is not a joke. I am trapped inside a gold Honda Odyssey van in the parking lot of Seven Hills. Send officers immediately. I'm almost dead."

The police searched the parking lot a second time but did not see anyone in distress. One officer told the dispatcher he feared the call was a prank.

Amber Smith, who had complained about her job in a Facebook post on Friday, failed to give them a description of the Honda Odyssey van. She was suspended indefinitely.

In a May 2017 Facebook post, she wrote: "I'm always at work and working overtime. all it does (is) make us hate our job and hate the people that are off for months."

Plush's body was found later that night by his father after his mother, Jill, called police to report him missing.

"My son never came home from school," she said in a 911 audio. "We thought he was at a tennis match. And he never came home from school."

  • Bossy704

    Poor Baby. He knew he was going to die. Rest in Heaven Kyle.

  • Tasha Nicole

    Damn this is sad. I'm wodering if he was very small?

  • PLEASEDontTellMe

    I don't know how you can be nonchalant/indifferent as a 911 operator. I don't know how you can afford to make assumptions about any call. Prank or not. I am sure it's stressful but everyone shouldn't have the opportunity to do the hob. I'm so sorry for their loss. My condolences

  • jeniefrumdabloc™

    They should have fired that azz... Sweet Jesus

  • SpillyNillie

    So the police didn't see anyone in distress or didn't see the van? Damn idiots, had they listened properly they would've known the person in distress was IN a GOLD mini van! Damn, how hard was that? You see the van and go to it!

  • Yoni7

    This is one 911 call that I would not want released. My goodness!
    But on another note....are those curtains really inside that van? They still put curtains in vans?

  • Yoni7

    From what I read, the operator didn't give the description to the police. THAT is why SHE'S suspended.

  • SandraRose

    Sr here: I don't believe it's the same van.

  • SpillyNillie

    Gold, red, or purple, if she uttered the word van, they should've been on every van in the parking lot.

  • the guest

    That poor sweet child. This is tragic and so difficult to read. He could have been saved. God comfort his parents and family. May Kyle Rest In Peace.

  • Coy little wink

    Honda and the city will have to pay for this....

  • hi-liter

    The family needs to sue the H off of Honda.

  • hi-liter

    Same thing I was thinking. He had to be a short guy who didn't weight much.

  • FukkFolks2018

    I read this earlier today and when I say it has me feeling some kind of way? SO sad. RIP to him. that is HORRIBLE to KNOW you are literally DYING, calling for help, and it never comes.


  • dontgetblocked

    This is awful. I try to avoid stories like these. They're too depressing. God give comfort to his family.

  • KLo


  • CrunchyBlack1

    oh my. wonder whats worse, knowing that you're dying and can't do anything.... or going in your sleep not knowing if you're still in a dream or actually dead.

  • sunni_daze

    I couldn't imagine the greif the father is going thru, the thought of finding your child lifeless. I wish this on nobody.

  • Sushi

    Ok first I must apologize first because this is not a funny situation.... But I am not sure why I chuckled at the last part of your statement.

  • RespectSelf

    wow this is really sad.

  • Rachel

    I’m not defending the operator. However if you are taking calls of distress all day everyday after some time your empathetic emotions are non existent. I truly believe common sense is dead.

  • Tiff J

    I heard that there were like 7 parking lots behind the school. And the police searched 2 of them, didn't see anything, so they left. Police thought it might be a prank.

  • NYTimes#1Bestseller

    This was painful to read

  • Tammie Reed

    So sad!

  • CrunchyBlack1

    now that I re-read it, was kinda 'lol'

  • xenaD

    Oh my gosh! Damn. R.I.P. can u imagine?

  • Marlika

    This broke my heart poor baby. That operator needs her ass beat not suspended!???

  • Tahj

    That was heartbreaking. SMH.

  • Phillybruh

    That has got to be a terrible situation.

  • tintin

    Wow reading this made me grab my pearls.
    Goodness, a real freak accident. R.I.P Young man

  • PLEASEDontTellMe

    i would hate to think that if I or a loved one was in distress, our lives would depend on whether my 911 operator was having such a bad day, that the reality our lives are in her hands would be non existent. I shudder to think

  • jeniefrumdabloc™

    I was thinking the same thing ... What kind of seats are those ... ?

  • Desiree

    Yes! That is exactly what I was thinking...and I'd sue the city too.. This is soo sad..

  • JV

    I understand going numb, but at least give the police the description of the van.

  • Django the God

    Kyle Plush.

    Plush though...

    As in plush seating. WTF.

  • Lady_Elle

    RIP Kyle!
    This breaks my heart!
    I don't understand why the police did not ask for a description of the vehicle! :-(

  • Hmmm~?

    I'm sorry, but I have absolutely no idea what happened. I'm reading it, and looking at the picture, but I'm still sorely confused. This has to be the wackiest way to die I've ever heard. The seat folded on top of him? Was this what caused him to suffocate, or was it the awkward position mixed with the seatbelt? His knee caused the seat to fall backwards, so wouldn't that just cause the seat to lay flat? Or was the whole thing flipped on top of him? If that's the case, how would that cause him to suffocate? Was he totally unable to move? At least to a point where he could breathe? Why is it literally always white people who die to stupid shit like this?

  • Django the God

    Because they sue big companies for big dollars. Hondas are good cars.

    Second only to Toyota.

  • Trucie bedford

    So if he would've gotten someone who cared about their job let alone a life, he would've lived. Wow ppl just don't care anymore. So disgusted. ?

  • Yoni7


  • Django the God

    They mad my car is like an elephant
    The trunk in the front


  • Phillybruh

    I don't know if he would have lived, but perhaps if she provided a van description its possible.

  • Kemi

    I’m thinking, it’s fatal asphyxia caused by the seat unlatching and trapping him in between the cargo area probably when he was getting something from the cargo area. It’s sad and horrific.

  • Kim’s Original Face


  • Django the God

    Right, he was on some "Siri, pimp down. Pimp in distress."

    Smartphones aren't that advanced yet.

  • Kemi

    It’s horrifying to read! RIP young man. He was courageous till the end. It was very heart breaking, to read he said goodbye to his mom. I had tears in my eyes.

  • Rachel

    She made a bad decision imo. She most likely assumed it was a prank call. Tragically it cost this young man his life. She should be fired and the city should be sued.

  • TooMuchTea

    I’m reading the story wondering why the cops didn’t locate the van then ahh, haaa, the dumb B never gave them a description. So Sad, she should go to jail.

  • E-VannaRootsAllEvil

    Right, he was on some "Siri, pimp down. Pimp in distress."

    Too soon sir

  • angrysolo


  • Just here4 the comments


  • TooMuchTea

    And jail!

  • WutizstillHERE!

    I smell a YEUUUGE for the police dept and one for the manufacturers of the vehicle..

  • MsPam

    Can I read or what, what is the 911 operator name?! Did I miss it?!

  • Renee26

    Heartbreaking! They should face criminal charges...that is a very serious job

  • Renee26


  • Renee26

    Log off!!

  • Roderick2011


  • TheOwley

    I hope SM don't mind I'm adding another pic from another site that also depicts how he died. You think you heard everything and then this. This was the perfect storm, a bad one. People DO prank 911, then you have the operator complaining about her job, then you have the cop on the ground who quit looking and dismissed the call as a prank. And to top it all, the oddest accidental death. He was in the position for 6 hours and died from crushing asphyxiation. Condolences to his family.

    ""He is trapped inside an Odyssey and cannot breath or move."" And what about calling for back up. I wonder if these simple words related to the cops would have saved his life.

  • Nyla

    I had the same thought smh. The police should have some blame as well for not question the type of car it was

  • guest

    DAMN!!! Smdh sad

  • SandraRose

    Amber Smith.

  • SandraRose

    He had spinal development problems that made him short for his age. That's why he couldn't free himself.

  • SpreadLove

    RIH Kyle ?

  • Strip Club Veteran

    That's so fucking sad. Damn

  • i troll it like i see it

    THANK YOU for including a visual! I read this story yesterday and for the life of me could not picture what happened to this kid. Poor kid tried to save himself, SMH...this is a sad story.

  • i troll it like i see it

    My grandpa used to drive around in full size vans with curtains. He was up to no good. I get suspicious of full size vans with no windows and the ones with curtains.

  • i troll it like i see it

    Yeah there was a lack of concern because they thought it was a prank, because of all of them a 16 year old just died a slow and agonizing death.

  • i troll it like i see it

    I called 911 because there was someone in my backyard and I was scared and excited and said the "F-word" and the operator actually got pissed at me for cussing and told me not to swear at her. I'm like I'm not cussing at you, you idiot! You're worried about the wrong thing. If someone calls 911, chances are they are either scared or upset and sometimes there's "bad" language used!

  • LaksFan

    I wondered if he had called his parents as well, he would've been saved quicker. Sad situation

  • nick c

    Sue Honda Hell yes.

  • nick c

    Those minivan seats are usually interchangeable but by godly they are heavy about 30 to 50 pounds.

  • nick c

    Minivans usually have seats that are interchangeable so you can remove them and make more room in the back they are very heavy.

  • nick c

    I never call them anymore the few times I did they were very rude.

  • Zeta Phi Beta 1920

    Jesus. That poor baby.
    They need to do something about the 911 operators.

  • mona q

    This breaks my heart.

  • CookieMobster

    They should have checked every single car in that parking lot. My heart goes out to think about that baby suffering like that, and for the parents who have lost their child over someone's poor job performance. It is such a shame. Even if you thought it was a prank call so what. On the off chance that is might not be, they should have exhausted every resource to verify that it was not.

  • Indies beauty

    Smh... this is so sad.


    Sad that the mom have to listen to that 911 tape of her son for the rest of her life.

  • Dahl

    Me too

  • ?Royalty?

    Poor baby.?

    She was so busy crying over a good paying job, she failed to do the very thing they trained her to do.

  • Wreckognize Game

    That is so sad.

  • Durbhad CC

    the police should be suspended too... or fired. they are truly becoming good for nothing

  • Ms.Devereaux

    But can find a unarmed black man to shoot down in a New York minute!!

  • Ms.Devereaux

    WHO was driving the van? Was he at the game alone? If not didn’t no one think to say hey so and soon neber came back with the stuff. I know he called 9-1-1 I wonder why he didn’t call his mom too to tell Her hey call 9-1-1 back and tell them where I’m at . They looking to blame that 9-1-1 operator but the officer lazy ass ride around the parking lot said he didn’t see anyone in distress which mean he put in zero effort

  • SandraRose

    He used the voice-activated SIRI app on his iPhone to call 911. He couldn't reach the phone.

  • Logan Roberts

    Bless his heart. ?

  • Ms.Devereaux

    I SAW THAT so he couldn’t say siri call mom or how ever he has it listed in his phone ? And it’s sad that this is happening with ppl calling 9-1-1 there are multiple stories of 9-1-1 operators hanging up on ppl or not doing what they were hired and trained to do its very scary

  • Malcom Flex

    Dude's family gonna sue the car company and 911

  • GrapeCrush

    Wow...really dude? Smh...

  • chris

    Cops are at fault too. Doubt they even got out the car for the half search they did. Krispy Kreme light must have been on.

  • Fire & Ice

    How the hell the cops couldn't find this van, in the school parking lot..... seriously?!?! I bet the sorry ass police didnt do a thorough search. Probably did a quick glance and stopped searching. Ugh I couldn't read anymore of this story. This is so sad and heartbreaking. This child had to have bern terrified. R.I.P and condolences to his family ??.

  • Fire & Ice

    Poor baby! Six hours of suffering. I bet if he had called his parents, he would have been found, and alive. heartbroken for this child and his family ?. R.I.P

  • MadameFabulous

    Are you ok?

  • SandraRose

    There are good and bad people in every field of work. But I agree that 911 dispatchers should be empathetic.

  • OvertheMississippi

    Halle Berry would never have let such thing happen.

  • ?Patty Kakes?

    The operator and the cops need to be reprimanded

  • Malcom Flex

    RIP to dude and I'm glad it wasn't a black person who failed him.

  • brooklyn23

    Facts this shit is so sad, i almost cried at " tell my mom i love her". I have so many questions...

  • brooklyn23

    Its very easy to say why or what not to say or do when you're not in that situation

  • ………

    So the mom did not know his dad took him to the game? Didn't the dad realize he was missing..... ?????. Was he watching the game? RiP littleone

  • ?Patty Kakes?

    I wonder how long did that poor child have to suffer before he died. From that poor child having to call twice, it had to be quite some time that passed

  • Logan Roberts

    This bytch had one job to do. If I was his parents I would sue Amber, the cops, 911 & Honda.

  • Maxima

    This is very tragic and all those Honda suvs need to be recalled IMMEDIATELY. But the cops are just as incompetent as 911. Don't these uniform services people believe they gotta work for their pay? Municipal services might as well be welfare to work with the kind of product that is being produced.

  • Queen B

    This is tragic ? I mean damn im sure it wasn't that many vans in the parking lot sorry ass cops

  • Ebony Starr

    They probably never looked. Just decided it was a prank right away and waited to call it in as a prank. Can't imagine knowing that you are dying and there's nothing you can do.

  • Fire & Ice

    That's exactly what happened. I can't imagine how terrified this child had to be. I have a son and just can't imagine!!! Lord I pray this child's soul is at peace, and comfort his family?

  • Ebony Starr

    The fact that she stated that she was always working overtime well play into it. When I worked as a Corrections Officer we had mandatory overtime. I would declare myself unfit for duty. If anything happened I put it on record. A job like that shouldn't allow or mandate overtime. People's lives are at stake.

  • sweetfaceislandgal

    Oh my Lord ?! How did the police not see the minivan with the boy's two legs in the air visible through the back trunk glass windshield. May he rest in peace. ??

  • ImWoke

    I thought the parents allowed him to drive the van to school that day. My thing is the parents didn't know his schedule. They thought he was away at a tennis match.

  • ImWoke

    And the police

  • ImWoke

    Certainly he was in a panic. The first thing that probably came to his mind was to call 911. His phone may have been locked and the only number he could dial without unlocking it is 911. So many possibilities,

  • Malcom Flex

    True dat

  • Not a Housewife & Neither RU

    Oh goodness that is awful. That's some Final Destination stuff right there. Cops probably didn't even get out of their car.....shame

  • Ms.Devereaux

    Sure is!! But the thought crossed my mind so I was just posting what came to mind I’m sure he was in a state of panic . I posted the questions that came to my mind when I read the post. Just like I wondered why of mom tried to locate the phone. It ultimately I feel like the police and the 9-1-1 operator both lacked the skills needed to rescue this boy and in no way by my questions was I implying the boy was at fault or anything like that.

  • Rashida

    if 911 caller didn't give description of van. What was the police looking for?????

  • Malai

    Reading this honestly made my chest feel tight and gave me such anxiety.. I would NOT be able to take hearing that 911 call if I was the mother.. I would be in a mental hospital somewhere.. I can’t believe what that poor, young man suffered though ? this is beyond heartbreaking

  • Yoni7

    No way! Up to no good, meaning? I call those the Chester Chester child molester vans.

  • free


  • Keepin’IT100

    They need to sue the county and sue Honda for a faulty seat!!!

  • free

    and why didn't they ask? EVERY car in that lot should have been searched. sounds like the police fugged up.

  • free

    i gotta go read this sh!t. unbelievable.sounds like the cops fugged it up because they were dispatched to the location. if they needed a further description, they could have asked her for it.

  • Jefferey Franklin

    Aka a rich affluent kid dies and because the police couldn't locate a minivan or failed too someone had to take the fall hence the operator was fired. Her facebook post has nothing to do with the call. But in America the people who have the least to do with the issue pay the most out of pocket while everyone else looks the other way......

  • free

    Two officers arrived on scene at 3:26 p.m. They were there for 11 minutes, patrolling the area to look for anyone in distress.

    While they were in the parking lot, Kyle was making his second 911 call.

    A 911 dispatcher, Amber Smith, has been placed on administrative leave. Smith did not convey the additional information to officers at the scene, Cincinnati Police Chief Eliot Isaac said.

    In that second call, Kyle gave more details of the van he was trapped in, including its color, make and model. That information was never relayed to officers on the scene.

    At 3:37 p.m., the officers closed the incident and went back into service.

  • free

    looks like their dumb@sses was "looking for a person in distress" and not the actual minivan. i posted more info.

  • KimJongTrill.

    I read somewhere that the campus is more than 45 acres and they didn’t know exactly where to look

  • Fire & Ice

    Damn that's massive.

  • i troll it like i see it

    Prostitutes, and he was having affairs.

  • Yoni7

    Eww Paw-Paw! Is Gran-ma ok?

  • Trace da Ace

    prayers for his family.

  • i troll it like i see it

    He and grandma have lived in the same home but separately for decades. I've never known them to share a bedroom in my life. It's just how it was...he paid bills, she kept house and didn't ask questions. Kinda miserable huh?

  • Yoni7

    Sounds like my ex's folks. Only, he never drove. He just ran the streets ALL THE TIME and brought home the money. He got sick/disabled. Now guess who's left to take care of him? HER! And they sleep separately as well. Him in the basement and her in the bedroom. Married over 40+ years, I believe.

  • Guess Who

    This is absolutely terrible!

  • Sircaput

    You to , I was sitting here holding my breath as I read it, this story is so sad.

  • ………

    Hmmm. Right. You will be surprise how many parents don't even know the teachers name.

  • ImWoke

    No I won't, I'm a former teacher.

  • richardwicks

    Well, according to the article, the operator failed to give a description of the van. That seems pretty, well, fundamental to do.

    I'd say this is a design flaw in the vehicle as well.

  • Dora LaBelle