Rush Card users are going on 8 days without access to their cash due to a glitch in Rush Card’s software. If you let Russell Simmons tell it, the problem should have been fixed by now.
Rush Card is a pre-paid predatory debit card for low income Americans who don’t qualify for a traditional bank account.
Simmons and his investors profit from the higher than usual fees they charge to make deposits and cash withdrawals at ATM machines.
According to Buzzfeed.com the problem started when Rush Card ran some sort of maintenance program on Oct. 12. The program ran longer than expected. Within hours, Rush Card users started calling customer service with complaints.
The next day, the problem worsened. Rush Card users took to social media by the thousands to complain. That was last week.
They’re still complaining.
Simmons tweeted a message to Rush Card users to DM (direct message) him their contact information so he could personally call them. But Rush Card users who aren’t on Twitter are screaming down the phone lines — and getting hung up on by customer service.
If you are experiencing problems with @RushCard, please DM me your name, address + phone #. We are working hard to get this all fixed.
— Russell Simmons (@UncleRUSH) October 19, 2015
On Oct. 17, Russell tweeted that users would not be charged fees. But that was little consolation to single mothers with hungry children.
One single mom tweeted: “[I]t’s been a whole week without money, it’s hard out here. Single mother no help. I work hard for my money and now I can’t get it.”
The sap who updates RushCard’s official Twitter account could only assure the single mom that “Your funds and personal information are safe.”
What can you do if you’re a Rush Card user? Well, you might try cutting the card up and mailing the pieces to Russell Simmons. It won’t get you your cash any quicker, but it will feel good to know this won’t happen to you again.
#HAM
LOL he’s trying to get twitter to pay him for followers so he can pay the people their money. You shouldn’t need a DM to see who you owe, you POS!
Some ‘exotical’ got taken on vacation with yall’s money. hahahahhaaa
A mighty young one at that.
…and the problem CAN be fixed. There are experts who CAN get these folks $$$ access. Russell knows that. He’s up to something, be it cash flow, robbing-Peter-paying-Paul…. Leaving vulnerable folks without access to their money is foul as hell.
lmfao I’m still lmao at his rudeness. He’s trying to distract the kind of people who would need a rush card with the ability to dm a hiphop mogle. LOL
Rus, are you hoping they’ll be so star struck that they’ll forget they’re broke?
I think he’s robbing less than fortunate Peter to pay himself. Russel aint’ chit for that.
And you know his azz ain’t compensating those people.
These predatory businesses should be outlawed. “You don’t make or have a lot of money so I’m going to charge you more”. That logic doesn’t make sense and it undermines humanity. Russell should be ashamed of himself. Instead of creating a non-profit to ensure low income people aren’t being charged fees they can’t afford to give up he’s profiting off of them. Capitolism makes me sick.
I think Kimora should change her username….
things MUST b hard 4 Jermaine Jackson!! reduced 2 a RushCard!! smh
Non-profit doesn’t mean that they don’t turn a profit. The NFL was non-profit until this year.
Folks need to close these Rush card accounts ASAP. I am not understanding why a brick and mortar Bank/Credit union cannot assist them.
ok!!!! this ish would have been fixed in a NY MIN had the overall clientele had the complexion for protection cuz ain’t no why a software issue would do this unless they system been wiped clean(hacked) and they have no way to retrieve the data and therefor no way of knowing who had what or he pulling a fast one either way IT should been working day and night and these ppl should have answers by now
to my fellow americans, If I don’t tell you nothing else, Go to any bank tell them you want an non interest bearing account, and get you a BOA, or chase, etc…. If they refuse to open it with out credit check that’s when you apply your Ucc1- knowledge
ok!!! talm bout a personal call from him eff that call if you ain’t call with a western union MTCN with the amount of money I’m missing lol chile he something else
Bad move sir …… You done fugged up …. … sad part is in this society now …. people will still go out and get a damn rush card …. smfh
Let me see if I can get a certain Rose to join us…
They’re probably making money off the interest of the captive funds.
I would be contacting my HR so damn quick chile ….. re-route those funds …. shewt
LOL concealed classism
How folks gonna cash they check?
I’m definitely gonna sound like an asshole because I don’t understand this line of thinking. OAN hope everyone gets their money.
If you doing that bad that you need a rush card….you just need to be dealing in cash anyway…take that check to walmart and get it cashed
EXACTLY! Cancel that deposit and send me a paper check.
If they have a history of bank (usually check) fraud on their name…child they can go a decade before a real bank will look at em..the price you pay for past choices…In America these days, a ssn follows you everywhere.
If you got Da’Boss in yourn name ….
Chile ninja if you don’t send out some documented professional info through the damn certified mail as to what the hell you will be doing with these folks money….. chile WTF …. a direct message ??…. the hell … This man just blatantly …. called folks with this card dumb fawktards ….. chile… I would find a way to sue this fool …… hell me not being able to pay my bills caused me health issues FOH !!!! Russ pretty much called these folks damn dummies
The fact that one of the wealthiest individuals known to the common man community has the audacity to charge astronomical fees to people to access their OWN money is shady and crooked to begin with…..AMX has a program that offers this type a card for individuals that are not able to open traditional bank accounts. Their fees are nowhere on Rush’s level. In addition they offer budget and other educational tools to help assist with improving your financial situation. you even get your money a day or two a head of your pay date.
This is crazy but not surprising. Hence, why some folk I used to work with still received a paper check and cashed it. Lol! Ain’t no way he can call everybody back who DM him on twitter
Ain’t no damn way ….. I would find a way to sue his azz stat …. that messed up
I wasn’t speaking in terms of profit I was speaking in terms of offering assistance. I’ve worked for several non- profits and I got paid but the scope of services they offer the public differ from private businesses whose sole purpose is to profit from their customers.
Rich black man exploiting poor black people…….
chile…ignore that part of the story..
EVERYONE knows real bosses don’t handle shii on twitter…well, I stand corrected…… Russel the ONLY real boss handlin shii on a tweet level
Im sorry but if you’re grown and own a rush card in 2015, you are part of the issue.
Is that why for some, okay. Cause under normal circumstances I’m like what is the issue
You know you don’t play with folk money.
Because the cards are so pretty to look at
yea…im assuming most with a rush card have really bad history and cannot get on with a traditional bank…Personally I don’t know a soul who still has one but, 13 years ago? WE ALL had the baby phat rush card lol
Imagine if Bank Of America sent out a tweet saying to “send them contact info” if my account was messed up….LMAO
Meanwhile he’s collecting interest on those folks $$$ right?
And sittin at home like
my little cousin has one of these cards…and she is always in the red
This is so sad. Russ do better!! I just pray and hope when the money from their accts are accessed they withdrawal all their money and not charged?
This fool steps his azz in my office asking if I did his travel voucher…. never mind this fawka held his shyt for 2 mths .. and suppose to have his shyt to me within 5 days from his return date …. … wait so I’m suppose to jump cause yo azz behind 2mths …. Kiss my azz sir…. there are others in front of you …. sick of folks in this place with their sense of entitlement …. smfh ugh and this a new FY …. I’m bout to go
Fat rat????
I wonder if Kimora proofread her tweet
lolol
you right here with me!
Imagine folks not on Twitter who have the Rush cards!!
Dub…memba *stiffles laugh*…memba when you told somebody..”Oh..they don’t eeem have direct deposit down at that colored job huh?”
I fell in love with you THAT day.
Chile they kill me
his fees are not the jew/white man fees he’s charge higher fee…to even try to stay in business, it happens to Black business owner.. try to help their own kind, NOT ALL…. NOT ALLLL, but some do take advantage of their own
This^^^^
That wasn’t just somebody.
That was @Chits I told that.
?
I sure wish @MisTaken come come home for 5 minutes?
Maaaaaan, they better customize a Wells, Chase, or B of A card.
And the rich get richer!
*tears*
He got the right one though ….. Trust…… his shyt will get done when I get to it …. FOH…. and I’m usually one of those that will get on it right then …. but this fugga tried it ….. pissed me off
I’m surprised Auntie didn’t find a way to work Pres Obama in this post.
It sounds like Dub!! When and what did see say…dead.. Colored..flatline. Rofl
Folks was talking about me any my paper checks! Hmph!
What??? Lmao!!
We are >>>>>here<<<<<
They were dumb enough to get a Rush Card thats where the problem started
Said she work for coloreds and don’t trust no banks so she pick her check up on Thursdays
Oh okay…I couldn’t remember who it was. All I know is..you typed it and was like *POOF*
I died.
There’s no logical way that these people can’t fix a problem so severe after 8 whole days. Any other corporation would have something like this fixed in a day at max. They’re either not trying or they don’t care. They’re going to be receiving lawsuits soon.
I hate and love each time you pop up with that handle and gravi. Get off my air!!!!
Double dead.. Coloreds.. What did she do put her money under mattress. Nah she had Rush card!! ????????
But guess what, if something like this happens to my bank God forbid, I can cash my check some where else. This technology ain’t shit when it don’t work. I will take my paper check. Please and thank you.
Me either.
Nearly eight percent of Americans don’t have a checking account, many of them because they have been unable to open an account due to financial mishaps in the past. In a society that relies heavily on banking, not having a checking account can mean high fees spent at check cashing agencies, as well as difficulty paying bills with cash or money orders each month. Fortunately, many banks now offer second chance checking accounts to people who may otherwise be denied a bank account. Second chance checking accounts are a way for individuals to start over
True, but they have the Feds to make sure it doesn’t. They can’t do the same for pre-paid cards.
OS you still get a paper check? Bless your heart!!;
Worry about your own damn money.
Hey Chits…yeah Dub just told me it was you. I was just remembering how hard I laughed & brought it up cuz folks was talkin about Rush cards then too.
…& I feel ya…ion trust today’s tech myself.
Shyt while the FEDS are investigating my bills still need to be paid. That may take weeks. Hubby got direct deposit and I get a paper check. That way if something happen we won’t be totally broke and up shyt creek without a paddle.
Non-profit is nothing more than a government designation for tax purposes. The point I was making is just because an organization is a non-profit, it doesn’t mean they don’t make billions of dollars, .i.e. BCBS, United, Humana are all non-profits, but they make billions each year.
Yeeah that was it.
I knew it was something like that…
But the way you popped in..typed then went “POOF”…I laughed till I cried.
Yuuuuup move extra slow
Ok…. so…. there’s no technicians left in America that can fix the glitch? Alright…
Fees are probably cheaper too.
I agree!! Will bbl to answer. Gotta pick Bae Bae kids up from school
*booty panch*
Exactly!!!!
There is no glitch….at this point it is intentional.
Right. I don’t understand why they didn’t go with a Visa or Amex card. My bank ( PNC) even has debit cards to help people who can’t get a checking account with them out. I’m not blaming anyone though. I despise Russell for this.
Goodwill is the biggest scam! They receive donated items (so they don’t pay for their merchandise), mark up the price (low income cant even afford some of the ish), and the federal government pays a portion of their employees wage…What a come up! They made hundreds of millions last yr….Smh
I hope you got some grapes for Time Jr. on your way to pick him up. Lil Butter would become a demon child about some fruit and leafy greens to make salad.
I’m tryin to tell ya….. I should feel ashamed about all of the solid wood furniture I buy and rehab from there, huh?
Sure did lol…
I’m still shocked that folks were really using Rush cards like that… All this time, I thought they were the running joke of the blog, not really currency for grown folks, IRL.
Yep. I was being sarcastic… someone posted on another site that there’s a clause that says people can’t bring lawsuits… why hasn’t CNN gotten a hold of this story!?
Wuttttt?
Me too. I’m shocked. I thought people saw it as a scam, didn’t take it seriously. The way it’s promoted during Maury Povich commercial breaks.
So if I send Uncle Russ my info he’s gonna send me a check? I don’t have a rush card but I’m thinking about playing like I do. Lol.
Lawd I hollered cuz I thought about it
Lol…you on Pinterest?
This is crazy. I’m sure he’ll be investigated. I wonder if rush cards have fdic backing.
I feel bad for those affected.
Sidenote: They prolly can’t get a checking account because they mama put sumn in their name when they were younger like cable or something and then defaulted.
Shame. This is why it’s hard to do business with your own people, meaning black people. OOPS. I forgot Russell is just black on the outside. Now for the comment that only low income americans use these cards, that’s not true. I’m far from low income (sometimes I wish i was, just to get some of the perks they get & I’m a single parent) however, I have a card like this (NOT a RUSH card) because after someone stole my wallet out of my desk at work wrote checks on my account and purchased $450.00 worth of VISA gift cards and the bank did nothing about it after I had a police report and everything, they was about to have me arrested for bad check writing SMH. I was done with banks after that. It’s been 9 years since I’ve had a bank and (knock on wood) I’ve only had some minor issues and they we’re handled very quickly.
See why MamMaw kept herns under the mattress. He’s about to lose business and rightly so because folks don’t want problems getting access to their hard earned funds.
Hmmmm very unprofessional to even pretend to manage large numbers of customers and address their individual complex issues on a social media account. “DM me your name, address, and phone #” Really? Huge potential for leaks of personal information. Wait til the class action on this card and they use the screen shot of this nonsense. Now I wish I had one so I could get my settlement check too.
Maybe this is karma for all the bad checks those Rush cardholders wrote in the past. ?
That one card holder said her account balance is $0.00 with a DD. SMH! I really hope they have these people money. All RS is trying to do is avoid a law suit and I would have gotten a petition and sued his ass…….
My Grandma NuNu always told me, the tallest buildings are your biggest crooks! Banks are some of the tallest buildings too with all their fees and nickel and diming folks for every lil thing! She always hated banks and stashed lots of her hard earned money before passing!
I won’t disclose how much we found in her home that she never bought! She said you will never own your home, get behind in taxes and they come get that too! My mom was a happy lady when my granny passed and works at her leisure now, God rest my granny’s soul!
My Grandma NuNu always told me, the tallest buildings are your biggest crooks! Banks are some of the tallest buildings too with all their fees and nickel and diming folks for every lil thing! She always hated banks and stashed lots of her hard earned money before passing!
I won’t disclose how much we found in her home that she never bought! She said you will never own your home, get behind in taxes and they come get that too! My mom was a happy lady when my granny passed and works at her leisure now, God rest my granny’s soul!
These are all signs as to what is to come too…Pray!
These are all signs as to what is to come too…Pray!
JP MORGAN don’t even play like this.a real NIGGAH PRODUCTION! smh
JP MORGAN don’t even play like this.a real NIGGAH PRODUCTION! smh
and as my Grammie calls it,TITY CITY:)
and as my Grammie calls it,TITY CITY:)
Lol those too
Lol those too
My check dont go direct deposit either…
My check dont go direct deposit either…
They cant sue
its a clause in the agreement that prohibits it
They cant sue
its a clause in the agreement that prohibits it
I wonder have they violated any federal laws with this nonsense??
I wonder have they violated any federal laws with this nonsense??
?old a$$ uncle Russ providing customer service on Twitter, if I had one I would be in his dm like send me a check ???. This is so sad in my younger days my old job use to sell these. They gave us one free I could never wrap my mind around all them fees?. Never used it always thought it took advantage of folks.
Bye.
Damn!!! Even under these circumstances? That’s cray!! A celebrity would have found a way around that clause. I hate to hear ppl being taken advantage of. Especially hard working single mothers…..
I said the same thing! I believe he’s going to file bankruptcy! #Justwatch!
That damn fine print chile
if they were liable they would’ve had it fixed last week
Ucc1 ? I’m lost
Ucc1, u need to learn it, study it. What. U dont understand ,send me another message here.
Google, ucc1, what is it, what It does. learn it and change Your life forever. ?
Sounds like they have no Operating Income, low on funds, tryna build capital and holding folks money hostage. I neva liked his old asian man lookin arse
Real talk……..Russell need to pay those people out of his own money to clear his name better off getting a Walmart Visa Card…….IJS
#Poor people problems
Get out of my head!! That is the same thing I was thinking???
..dead..flatlined..old a@@ uncle russ
Ha petty minds think a like lol?that’s the first thing I thought about when read this.
I tried to get my pay checks deposited to a pre paid card(not a rush card) and my job informed me that they do not direct deposit to pre paid cards. I said well I better get a bank account but that was years ago…. It’s just best to get a traditional bank account….
Humana is NOT a nonprofit. They are a for profit managed care organization. I normally wouldn’t respond to ridiculous claims but I have to call bs on this. I’ve worked (in high positions) for several large nonprofits and the health insurance companies you named so I know FIRSTHAND. I’m sorry but you’re wrong. I understand you mean they make a profit from government reimbursement but not the customers they serve. That’s the key difference.
That’s a shame.
I’m a independent contractor for 10 years now I get paid on prepaid cards wired plastic / 123 Kroger card with minimum to NO fees @ one point I had bank accounts both did done neglectful b.s. I got paid for it & left em alone ? I tried Kimora’s pink credit card for awhile 6yrs ago then left if alone because of all them crazy fees? I never fukkked with Russell’s card just too ghetto feeling & now he proved me right ? those poor people to be in a fukkked up predicament like that ESPECIALLY bills gotta be paid : need food : gas for car??? this fool talkin bout email him UNNN UNNN boy u bout to get SUED?
People still use The Rush Card? ????
United Who? Healthcare? Non-Profit? No, my dear, UHC is as corporate as it gets. So is BCBS and Humana. They are corporations, not non-profit. Like any other insurance provider that sells coverage, they are merely reimbursed with government funds if they’re participating in the state-ran medical program. Non profits main source of funding is gifts and grants. Although, entities like Goodwill have storefronts that generate income, the monies are redistributed to the needy by way of assistance. The money is not sitting in an account and counted as assets like a corporation does again because it’s NON PROFIT, lol. They earn it for a purpose, not a bottom line. Just an FYI
Also….non profits are tax exempt.
I stopped giving them my ish. If they can sell it, so can I. I found a women and children’s shelter to donate my stuff to when I clean my closet out now .
But they also distributed millions in assistance and aid. That is their purpose. The monies to help folks doesn’t come from gifts and grants alone. It’s almost like fundraising lol. Goodwill isn’t profiting. They raise money to help others.
Amen! I have firsthand knowledge as well and you’re spot on!
They’re ways around it, if you use your head. Inc a company, get the TIN and open an account. A business account.
That’s a given. The longer they have your money, the more they make.
Lmao @customer service on Twitter!;
Yes we do think a lot?
Something is array with the internet though, last month I couldn’t pay my Macy’s account because they were switching their online platform. It was literally down for three weeks while they switched over, they gave me a credit for interest charges and didn’t charge me a late fee for the hassle. A couple of my other credit cards have changed their online site/apps too, must be because the Chinese are hacking our sites.
Listen this is why my check is in like 3 different accts…somebody will run me my money. I am a parent with responsibilities and there is nothing scarier then when you CAINT feed your baby. Momma has contingent plans for EVERYTHING.
That’s missed up,I don’t fool wit rush, netspend NONE of em’ Huntington holds me dwn SWELL…. All of em shady. But how do you address this issue via twitter???
They IZ pissed, Russell IZ not, that IZ all. Pay them folk Russell, shame on you!
@amn
The NFL as an organization was non-profit but the individual teams that earn the revenue were never non-profit.
Damn that made me LOL!
There are different non-profit designations other than what we traditionally think of- 501(c)3.
http :// www .beckershospitalreview .com /payer-issues /25-things-to-know-about-blue-cross-blue-shield .html
7. Chicago-based Health Care Service Corp., a BCBS licensee and the largest nonprofit health insurer in the country,
I think you would find the entire article informative and helpful. You’re welcome.
Finally! Someone gets me! ?
It’s really disgusting that he’s taking advantage of people that don’t have the means, and are already struggling financially. Just shows that the rich always get richer off the backs of poor people… He needs to take a stick of tofu and shove it up his ass…
Black Bernie Madoff…#byemoney
I do the same! Id rather give my stuff to a shelter that lets people go thru the items and get what they wish.
There is nothing worse than knowing have money and can’t use it. That’s enough to make u go crazy
I am not saying they do not help at all, however Ive linked an article about one of the top grossing Goodwills in the country which says “Revenue has climbed a staggering 2,259 percent to $146 million in 2013, the last year for which the organization filed an annual tax statement. The bulk of its top line — $130 million — was generated by the sale of donated goods at 50 retail stores. It served 62,740 people last year”
Im like 62k people when you brought in $130 million and the average worker makes about $2/hr. This is only ONE region
http://www.bizjournals.com/portland/print-edition/2015/03/27/cover-story-the-highs-and-lows-of-goodwill-wages.html
Fucc he!!!!!!!!………….He’s just another member of the white mans “paid help”
A legal lien?
If you need a Bank of account, tell them what I said, they should open the account for you, if they refuse to then u will use ucc1-308, you reserve all your rights, or use write without prejudice after your name…. after you sign up for the account. if you not sure, send me email address, and ill forward you good stuff to help out
It does make sense because there’re more poor than there’re rich. They clean up! It’s a sad business but these people are amoral.
Russell doesn’t have a clue about the complex structure of this business, nor does he care. They just needed his name to get into those markets. he gave it to them happily after they shared the projections of what was possible. Kimora will have her moment as well.
They’ve been exploiting black people for decades, which is sad because many give them support without such smarmy business practices. They’re greedy, that’s it!
I’m glad this is blowing up in his face. And i hope people learn to stop trusting celebrity and read the fine print. There are probably other cards available that are more economical. Rush card is not one of them
Dee Negus 2015(all together) g.mailsss
GET A FRIGGIN BANK ACCOUNT PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!! SIMPLE SHEESH!