Kandi Burruss took to social media to apologize to angry fans who were shut out of an Xscape reunion concert at the 2017 Essence Festival in New Orleans, La. on Sunday.

The 41-year-old reality TV star reportedly asked Essence Festival organizers to book Xscape in the small Superlounge at the Mercedes-Benz Superdome, which only had space for about a hundred fans.

The small lounge filled up quickly and chaos ensued when over a thousand Xscape fans threatened to riot when they found themselves locked out of the 3rd floor space.

According to our sources, Kandi was stung by the harsh criticism directed at her after her struggle vocal performance at the 2017 BET Awards last month.

Sources say Kandi wanted to limit Xscape's audience in the small lounge rather than perform on the main stage at the Superdome. Apparently, the other group members -- Tameka "Tiny" Cottle, 41, LaTocha Scott, 43, and Tamika Scott, 41 -- were all in agreement.

After the concert was over, Essence organizers released select video edits of Xscape's performance.
 
SEE ALSO: Kandi Burruss supports "Depressed" Tiny after split from T.I.
 
Outraged fans expressed their disappointment on Twitter.com.

"Dear Essence, y'all kinda f--ked up not putting Xscape on the main stage," one angry attendee posted on Twitter. "There's a borderline stampede out here to get into their lounge."

"Really pissed. We can't get into the Essence Lounge to see. I bought tixs ONLY for them tonight #Xscape #EssenceFest2017," tweeted another fan.

Others asked for refunds: "@Essence I want a refund. People only came today for #xscape. yall f--kin tried it."

Essence fest organizers pleaded with Kandi to apologize to the fans since she was the reason the fans couldn't get in.

"Wow! Tonight was crazy!," Kandi wrote on Instgram.com. "Thank you to everyone who tried to come watch our show tonight. We hate that we couldn't perform for everyone but it was beyond our control. Thanks so much for the love!!!! It truly meant the world to us!"

Celebrity blogger Michelle of StraightfromtheA.com attended the Essence Music Festival. She posted a video of Xscape's performance on her YouTube channel.

Photo by Paras Griffin/Getty Images

  • side_i

    Thats a terrible shot of Kandi

  • stanhope

    Everything is not Kandi's fault.

  • dontgetblocked

    Break up number two is just around the corner. There's a reason this group dismantled in the first place.

  • BOSS

    So happy ? the women are back doing there own thang, especially Tiny!

  • Skin Deep Beauty

    AGREE!!!

  • Guest©

    I truly enjoyed the Essence Festival this year. I didn't see any possible stampedes because I showed up extra early for the festivities.

  • Yetunde

    They weren't that great in the first place. I don't understand they hype.

  • Yetunde

    They looked a mess from the video I saw. They sounded better than they did on the BET Awards, however, still not great.

  • Ryan

    If this is true that's dumb. Not the time to be alienating fans when you just started a comeback.

  • LT

    When did non- singing Kandi get to be in charge of seating? She sounds off and struggling in a deep voice. Some things simply change with age and voices are definitely one. At that age, better hope fans are forgiving. They might just end up a one comeback wonder.

  • JerseyMom

    So this was all Kandi's fault?

  • Malcom Flex

    Kandi look like a man. Stop the plastic surgery and drag makeup, ma!

  • starbright9449

    I know of Xscape but not much about them, I know Tiny due to her being T.I.'s wife. I thought they slayed vocally at the BET awards, except one of them. One of them was a bit off. I like them, I try not to hate on black sisters.

  • SummerBaby

    I like Xscape & I'm glad to see them back together.

  • http://ebonynsweet.com EbonyNSweet.com

    lol...

  • Panther Charleston

    You know what? They weren't bad. LaTocha can still save either one of the other's spotty vocals on the strength of her voice alone. Now about all them boobs and glitter, they may as well worn pasties with all that mammary showing.

  • Cora Houston

    Kandi stop lying in the apology about why the small space at the Essence. Essence said you requested the smaller venue. How do you apologize while lying?

  • ReadingIsFundamental4Real

    I'm happy they are being productive. That's all I've got.

  • ChocolateCity

    Lol.

  • ChocolateCity

    They sound like theyre getting their groove back. Its been a while. But, they sound good at Essence. Look pretty as well. They should have been on the main stage though. No one was advertised more than them.

  • Li

    ^^ THIS: Boobs and glitter....LOL

  • Li

    If they tour they will have to do it with another group or singing act, I doubt they can pull in the crowd by themselves.

  • yvette46

    Why was I falling asleep watching their video..

  • TheWildChild

    LaTocha is the only one giving energy from the 90's. Rest of the squad, seems tired and borderline something ?.

  • Phyllis

    They did their thing. Rock on Xscape.. love y'all ??????

  • kekeb

    They sound awesome on this video! I wish I could SANG. I'd probably be much better off financially. . . Meanwhile, let me get ready for work tomorrow lol

  • reddfoxxy16

    NO... They CAN STILL SELL OUT SHOWS!

  • tintin

    So nice to see ppl wanna hear real music

  • Lorenzo Chaps

    Y'all will not let Kandi be great. I doubt Kandi or their manager could simply request the main stage. They didn't sound bad at BET. Were vocal nerves in place, yes, but they still pulled it off.

    Kandi doesn't know what to tell y'all since she sang lead on most of their songs. Good luck Xscape. Keep on keepin on.

  • NicoleZee

    I doubt if they can fill an entire arena like major artists can, but they can sell out shows in smaller venues.

  • Brigid Johnson

    They were not ready for the main stage!!
    They should have had a concert at a small venue like tne House of Blues!

  • Peter Piper ATL

    Kandi has always been a weak singer, and the least talented member of the group. That's been known for years.

    The gag is, the other members have talked about Kandi's vocals before, repeatedly, especially her nagging lack of consistency. The truth is, Xscape has never been a really terrific live group, for several reasons--with Kandi's lackluster skill set at the top of that list.

    Here's some Tea: There was pressure on the Scotts to roll with Tiny and drop Kandi, but Tiny resisted that idea.

    More Tea: Mama Joyce always worked hard to keep Kandi's career and place in the group going. She had to--Kandi couldn't dance and she couldn't sing--and still can't.

    Writing was more than a hobby for Kandi--it was her professional lifeline, because nobody ever seriously thought Kandi could succeed as a solo artist. She's not fine, cute, or sexy, and she has a limited range. You need at least two of those things to make it as a solo female vocalist.

  • 2telldatruth

    They sounded GREAT to me! I would have been mad if I didn't get to see them too!!!! GO LADIES!!!!!!

  • Peter Piper ATL

    Group reunions have a way of re-opening wounds and also revealing things that the public never really noticed or were exposed to.

    The industry, collectively, never had faith in Kandi as a solo artist. But kudos to Kandi for developing a strong business instinct because Lord knows she wasn't ever gonna win a Grammy for those vocals.

  • Sheyonce

    Definitely happy they're back, but it's clear they don't rehearse much. Wasn't terrible, but we all know they can do better. Outside of pitch issues, they were even missing cues. Again, they just need some group rehearsals before they start touring.

  • Crazy tee

    Latocha voice has not skipped a beat...she sound just like her old xscape days.....

  • Kay

    Agree

  • Zezelo212

    Do people think it's cute to "spill tea" or say things like "the gag is"?! ....You sound bitter and unhappy with life. IJS

  • Ni Ni

    Sandra Mae, you surprised the hell outta me....working on the fourth. Im lit, finna go to bed...work in the a.m.?.

    Anywhoo, I dog Kandi's fashion choices and parenting, but she was my favorite xscape member back when i was in school. I liked her unique voice. I hate i got to know her on reality tv.

    Regarding this story: I am full convinced that today's fans cannot be pleased. I, me personally, wouldn't come out of retirement to face this mess. Good luck xscape!

  • Calvin Gilmore

    Shit always happens when a good concert comes along that u haven't seen on years.I don't know why but something always goes wrong.either they don't show,niggas start acting up, or again it's too crowded so u can't really enjoy it and they put u in some fucked up seating arrangements.

  • http://yeuphonic.com @yeuphonic

    Well personally I love how Keke Palmer says "the gag is" but the poster peter bitter atl has made two comments disparaging kandi specifically and his tea is cold and stale. Kandi (who is far from ugly) and Xscape are killing it and this poster is proud of these black women (mothers, wives, business owners, singers). ??

  • LibraGirlonly

    This was not Kandi"s fault so don't drag the woman. I thought they looked great and the voice on point as well. No need to trash these ladies. ??

  • MzKeriBabee

    well they shut $HIT down in the D these last 2 days!!!!! Go Tiny!!! and if you didn't see the love on the stage last night from TI and Tiny, you better go check the videos!!!

  • http://thedevereauxshow.com/ Ms.Devereaux

    Everyone else need to get vocal coaches PERIOD! They need to admit they need to work on their voices

  • Peter Piper ATL

    Hey Kandi, how you been girl?

    I don't know how somebody "sounds" in a text-only message board. What a dumb statement.

    Stir your chitlins and clean your house honey but don't act like you know a thing about me sweetie, with your hypocritical ass. Reading a gossip blog and then complaining that its gossip.

    Bye chile.

  • Peter Piper ATL

    Obviously you're a stan and a fanatic. Please go outside and try and find your self some kind of life--even just a little bit of one.

  • wiseone

    Thank you - I hate her singing voice.

  • Mrs.Meenie

    LMBO!!!! Too funny!

  • Mrs.Meenie

    I have been lol at all of your comments today. People take this blog thing too seriously. These people on here act like the celebs really know them and giving them kudos for defending them. Celebs don't pay them to be their public defenders so while some of these folks on here scrapping for gas money to get to work these celebs ain't paying them no mind. I look at these comments like a comedy show just a good laugh for the day.

  • country57

    amen

  • TopKnotch

    kandi is a special kind of sumthn....i dislike her since seeing her on rhoa. She's too arrogant, cries too much for nothin then wanna act lik she gangsta! Did she take all her meds????????
    _____, sit down, be humble!!!!

  • ThaRealist StudioGangster

    #FACTS #100 Latocha has always had the best vocals in the the group. Don't get me wrong Kandi can sing but Latocha can SANG. To bad she never shined like she was suppose to and we can factor that to her weight and not mouthing off JD.
    "not mouthing off JD"<--------- OOOPPPPSS did I just say that?

  • Chuck

    Kandi can't sing and shouldn't be in Xscape. I can't bear her voice.

  • EMILY POST

    LOL Xcape just got back together isnt it kind of early for drama.

  • Sarah Patton

    Yes Latocha and Tiny and her sister voice is still the same Kandi needs some voice coaching again

  • Darkchild

    I was there and I was pissed. I really went to see Solange and Xscape but didnt mind seeing No Limit and Chance the rapper. They started about 1.5 hours late.

    Solange - was awesome
    Xscape - didn't get to see them, had no clue they would be performing in a lounge. The staff at the facility had no clue where the different artist would be performing. It was a mess. Didn't get to see them, but I am sure I will have plenty of opportunities to see them in Atlanta.
    Master P - was soooooooo horrible, and everyone that he brought out was too. I liked Mystikal but the rest was hard to watch, I left before he brought out Snoop dog.
    Chance the Rapper - Was back on Bourbon St. by the time he hit the stage.

  • JENNYJONES1

    EXACTLY!!!! I GUESS KANDI ISN'T A FOB AND SENDING INVITES TO SANDRA WHEN SHE'S HAVING EVENTS. LOL!!!! IMAGINE KANDI CONTROLLING THOSE OTHER 3 LADIES IN THE GROUP AND THE ESSENCE FEST. WOW SHE'S POWERFUL. SMH!!!..........JENNY JONES!!!!

  • Mellowyellow Thomas

    Kandis has become a monster with her fame and fortune. Girl you better climb back down off that God complexion you on. Those same rungs that take you up also brings you back down. When you asked for a smaller venue you snobbed your fans. Be proud that people still want too see you perform.I have noticed you, Kandis playing grandiose on RHOA and being extremely dramatic, it is taking away your humbling persona you first exploited.

  • Mellowyellow Thomas

    You could hear the tremor in Kandis voice

  • Jussjess25

    Kandis voice is horrible! I am truly surprised this group still has fans that actually want to see them? Like seriously. As a kid I like some of their stuff but I dont want to see them in concert now?